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Answered all my questions.
Answered all my questions. Friendly and engaging.
Insurer: Trupanion
By: Linda
Carolina was friendly explained things thoroughly compassionate and made it all happen quite quickly and professionally!
Carolina was friendly, explained things thoroughly, compassionate and made it all happen quite quickly and professionally!
Insurer: Trupanion
By: Lynn
Very informative and helpful
Delenie answered all my questions and made signing up easy.
Insurer: Trupanion
By: Wayne
Ease of use and quick response
Ease of use and quick response
Insurer: Trupanion
By: Jeff
Every interaction I have had with Trupanion over the course of 11+ years has been thoroughly professional and always on point as to my needs.
Every interaction I have had with Trupanion over the course of 11+ years has been thoroughly professional and always on point as to my needs.
Insurer: Trupanion
By: David
Good customer service and quick approval for services
Good customer service and quick approval for services
Insurer: Trupanion
By: John
Had you guys for over 13 years and you never let me down.
Had you guys for over 13 years and you never let me down.
Insurer: Trupanion
By: Pat
I was able to get my questions answered and she was kind and knowledgeableâ¦
I was able to get my questions answered and she was kind and knowledgeableâ¦
Insurer: Trupanion
By: Carol
Iâve been paying my monthly premium for two years and now that Iâve actually needed your service youâve provided nothing.
Iâve been paying my monthly premium for two years and now that Iâve actually needed your service, youâve provided nothing. Your policy has been for me to reach out to vets on my own to find documentation that you need. The response is that you know of the supposed documentation, cant tell me what it is exactly, and that you wonât move forward until I go and find it myself as the consumer who does not know what Iâm looking for. You have one job and you wont do it. Caroline was great as a customer service rep but your company is not very good.
Insurer: Trupanion
By: Levi