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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great pet insurance company !
Great pet insurance company !! Reimbursement policy clearly outlines what are covered. Website is easy to navigate and easy to submit documents. Process time are fast in a timely manner. Emails clearly spells out how much is covered and why. Will definitely continue to use for our pet.
Insurer: Pets Best
By: Minh Nguyen
Figo Pet Insurance is the way to go
Figo Pet Insurance is so upfront and easy to use. So quick in processing claims
Insurer: Figo
By: Rebecca Rice
Top rate!!!
Very simple to use!! A wonderful pet insurance to have!!
Insurer: Figo
By: PJ
UNHAPPY customer
I have been extremely frustrated with my Embrace experience. I sent them my pets medical histories in December 2022 and they confirmed via email they had been received; however, upon subjecting claims for both of my dogs between February and April, they put my claims on hold after 30+ days due to not having pre policy medical records. When I inquired about the discrepancy between the confirmation email I received in December versus the new communication, all I got was the run around. I was charged interest on my credit card twice because of the delay in process. They also provided a fax and email address for claims documents to be sent and upon faxing, they stated nothing had been received. At the end of these policy periods, I will definitely NOT be renewing with Embrace. It has been such a headache and so frustrating!
Insurer: Embrace
By: Dakota White
Actually I haven't needed to use this…
Actually I haven't needed to use this insurance but it's great to know if any of our "babies" need medical treatment I can afford to have them treated.
Insurer: Figo
By: Gary Bain
Fast and patient
I was trying to enroll my dog for coverage and ran into a few issues on the website. The customer service agent who helped me was very kind and patient, and resolved my issue within ten minutes.
Insurer: Trupanion
By: LMH
Representative was very helpful and…
Representative was very helpful and explained the options I could have for my 2 dogs. She was able to convince me to stay with Trupanion and also add my new dog at the same time with a reduced premium. I called to cancel but stayed with your company and also added another puppy!!
Insurer: Trupanion
By: Karen Hudon
Recommended by a neighbor
Recommended by a neighbor. Customer service was helpful and informative. Great pricing.
Insurer: ManyPets
By: Karen
Pumpkin was great at handling my claim…
Pumpkin was great at handling my claim quickly.
Insurer: Pumpkin
By: Rick R.
The agent was very nice and…
The agent was very nice and knowledgeable however I am not satisfied with the premium pricing.
Insurer: Trupanion
By: Timothy A Kov