219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I submitted a claim On Sunday the 19th
I submitted a claim On Sunday the 19th, haven’t heard anything back. When do you think I will hear from you? Great customer service good company to work with!
Insurer: ASPCA
By: Philip
Disappointing Service!
so far very disappointing! I have been processing a claim for over a month now. They are giving us a run around. First, they closed our claim because we did not submit them papers when we did everything they asked. Now that I have submitted them all the vet records I have of our dog since she is a rescue they said they have to contact the vet themselves and that was said 2 weeks ago and I am at the very moment on the phone with the vet because their ass only makes phone calls to request the data they asked instead of sending an email for a formal request. My dog's surgery was May 2 and I am still fighting for the claim. I am on my 4th follow-up call now and it's a different story all the time! Update: petsbest, I don't post a review just because I waited. This review was because I was given a run around. First time I called, I made sure that you had everything u need. After a week I was told no you don't and that you are waiting for another vet's record which I already sent. You said no, you didn't have it, I was promised you will call them yourselves but no one called as per the agent that I spoke with today. I called the vet myself and was emailed the docs you need and forwarded it to you but no confirmation that you received it. I'm not being petty and I have been patience. You closed our claim bec you said you didn't receive what you requested but we did our part, you didn't do your due diligence, you just closed our claim.
Insurer: Pets Best
By: Geneva Parks
Quick and professional
Quick and professional. They have good communication with their customers. My last two claims were processed very quickly
Insurer: Fetch
By: Tammy Westfall Benthall
Quick and professional
Quick and professional. They have good communication with their customers. My last two claims were processed very quickly
Insurer: Fetch
By: Tammy
Quick and professional
Quick and professional. They have good communication with their customers. My last two claims were processed very quickly
Insurer: Fetch Canada
By: Tammy
Fantastic clarity around policies!
Absolutely easy and clear about policies! Having the ability to read an example contract for each plan was super helpful for deciding what was right for us (and comparing to other insurance providers). We decided that this was the best choice for us because of reasonable cost and really great coverage.
Insurer: ManyPets
By: Happy Customer
Awesome job
Awesome job! The process was easy to follow and understandable. I'm happy with this company to help me meet all of my pet's needs.
Insurer: ASPCA
By: Karen McKinney
Some Uncertainty
Somewhat unsure of the status from time to time during the process of obtaining the insurance.
Insurer: ASPCA
By: Charley Nevaril
Totally worthless policy
Totally worthless policy. Figo has refused *every single claim* we submitted over the past year. You might as well set your money on fire.
Insurer: Figo
By: Casey Sullivan
Easy site to negotiate
Easy site to negotiate. Price is in same range as all others. The actual worth/value of this insurance policy cannot be evaluated until I have to use it - like car insurance, hopefully not for a very long time!
Insurer: ManyPets
By: RICH IN COLORADO