154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 02, 2023

This pet insurance has a fairly fast…

This pet insurance has a fairly fast return of payments.

Insurer: ASPCA

By: Carol Thompson

June 02, 2023

Avoid this pet insurance. it is scamming

If there is a ZERO that I could choose, I will choose Zero. This is the worse insurance company I have dealt with. My policy was issued in Jan 2020. My dog was very healthy and have never need to see a doctor since the policy issued until recently swallow something and get stuck in esophagus. I took her to see a Vet, get X-ray and blood work done. It cost $960.00. I submitted a claim and got refused. The Fetch said I did not take my dog to do an examination within 6 month of the pollicy issued. That means since the very beginning of Jan 2020 to today. My dog was covered nothing but I paid over 3000.00 on her insurance. This is just scamming. And also, all other pet insurance can be claimed through Vet office but not this Fetch. Therefore, please stay away from this pet insurance company!

Insurer: Fetch

By: Jessie

Useful
June 02, 2023

Best service ever

This insurance is the best, rapid response and you can do everything online, easy to file claims and funds get transfer to your account.

Insurer: Pets Best

By: Daniel

Verified June 02, 2023

We are so thankful for Healthy Paws

We are so thankful for Healthy Paws. In an already very stressful time worrying about our dog when she was in the ICU, I cannot stress how helpful it was to know that we had reliable insurance and the process was so easy to submit the paperwork. The Healthy Paws team was quick to review and provide the reimbursement/EOB. Seriously, a huge thank you to the entire team. I will always recommend Healthy Paws to other pet owners!

Insurer: Healthy Paws

By: David

June 02, 2023

Don’t waste your money

Originally we signed up for a $1000 deductible - that’s on us. For one year we’ve been paying $600 for nothing at all because we haven’t met the deductible. After a lot of planning and research, I wanted to reduce the deductible to 200, but we couldn’t due to their policy (can’t reduce by more than 200 at a time). So we’re leaving and saving our money.

Insurer: Pets Best

By: R. Scott Slaybecker

Verified June 02, 2023

Good product at a good price.

Good product at a good price.

Insurer: ASPCA

By: Dennis Johnson

June 02, 2023

Felt valued

I had originally called in to cancel my policy due to a poor experience I had with this company last summer. I spoke to Denise at fetch and she gave me lots of information to help me see the value in my coverage. I will be taking her advice and doing more research so that I'm can get the most out of my coverage.

Insurer: Fetch Canada

By: April Luey

June 02, 2023

Takes way to long to pay claims.

Takes way to long to pay claims.

Insurer: Pets Best

By: Sue Melancon-Klein

June 02, 2023

Claim

I took my dog to the vet, my claim got denied and it should be paid. It doesn't list with what's not covered.

Insurer: Pets Best

By: Christian

Useful
Verified June 02, 2023

Not Happy With Coverage

I'm not happy with this coverage. Trupanion coverage was offered to me on my new rescue dogs first vet visit. First month free, no waiting period on claims. I put in 3 claims for almost $500 and received less that a $20 refund. The claim's process took almost 2 months. I included all paperwork and receipts needed. My claims were approved, however, I didn't receive any refunds for 2 claims, because there is a Per Condition/Illness Lifetime Deductible. I also found out that exam fees and such aren't covered. I wasn't informed about this type of deductible upfront. I had to search through all of the insurance documents lingo to find it. This insurance is also more expensive that others and there is also a $35 charge on your first months payment. I have a great insurance company for my other dog and I'm highly disappointed and could never reccomend this company.

Insurer: Trupanion

By: Karen

Useful

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