209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was easy to sign up for my pets…
It was easy to sign up for my pets insurance through my work place. I received my quote right away and the information was clear.
Insurer: Nationwide
By: Dania
Claims speedy and efficient
Claims made through the app were quickly resolved with speed and efficiency.
Insurer: Fetch
By: Kathryn
Shelly is a great agent
Shelly is a great agent. Friendly, kind and helped me find the perfect policy.
Insurer: Nationwide
By: customer
Pumpkin always answers the phone
Pumpkin always answers the phone. I can talk to a human not a robot. They help you right away. They are always responsive to claims and the turnaround is very quick. I cannot stress enough how helpful and supportive they have been to me during my dog’s many visits to urgent care and ER!! I could not take care of him without Pumpkin!!
Insurer: Pumpkin
By: Suzanne
Easy to navigate
Easy to navigate
Insurer: Nationwide
By: Amelita McElmurray
Fast Response
I've been with MetLife for almost 3.5 Yrs. Even though they maybe pricier than some competitors, it will make up on what they have to offer. They give you option on what is best suited for your Fur Baby.
Insurer: MetLife
By: Quiana Brown
Have nothing to say right know.
nothing too says right know.
Insurer: MetLife
By: Bal Kamal
The agent was thorough.
The agent was thorough.
Insurer: Nationwide
By: customer
Take others' negative experiences seriously - find another pet insurance provider.
Guys - don't ignore the red flags/warning signs. Embrace Pet Insurance is as close to being a scam as it gets while still remaining legal. Do not fall for the marketing. Choose a different pet insurance provider! Read the other 1-star reviews - there's a common thread. People pay premiums for years while their pet is healthy, then the moment they need anything from Embrace, they're made to submit copious paperwork, which Embrace's claims agents then go through with a magnifying glass, broadly creating new diagnoses based on small remarks, like "scratched his ear" - oh, all ear infections are now and forevermore pre-existing. "Hind leg looks stiff" - now we will never cover any joint-related issues in any leg. When I talked to my vet about how insane all of this was, he asked me who my pet insurance was, and when I said Embrace, he rolled his eyes and told me to give up and switch, because he's had previous negative experiences trying to appeal denials with Embrace. You can actually get a sample of the type of treatment you will get by reading their replies to these reviews. Even in their replies to Trustpilot reviews, they use carefully crafted legalese - using many words to justify denied claims that, under normal common sense, should be covered. I've learned my lesson the hard way, cancelled my policy, and accepted that the premiums I've paid are gone forever. But if I can help you avoid the stress and frustration that comes with realizing that all the money you've put into Embrace for a peace of mind was for naught at precisely the moment you are most worried sick for your pet, then at least the money had some use after all.
Insurer: Embrace
By: George
This pet insurance is better than…
This pet insurance is better than others because of how it pays back costs, the amount it pays back, and the deductible. The online claim is easy to use, and processing happens very fast.
Insurer: MetLife
By: Dr. Verdell Marsh