209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awful process
Perts best are terrible. They took 5 weeks to deny my claim because they didn’t receive the records from the vet. They didn’t attempt to contact me and the vet sent the records to their email twice. They have some issues receiving emails. I don’t understand why I wasn’t contacted to sort it out. Now I have to wait another 5 weeks and had to fill out the same claim process again. Avoid like the plague.
Insurer: Pets Best
By: Jason
Worst pet insurance company
I work full time at a vet and tell all my clients to steer away!!!
Insurer: ASPCA
By: Michelle
Easy to navigate the claim submission &…
Easy to navigate the claim submission & super fast turn-around.
Insurer: Spot
By: Charlotte P.
I was thrilled to finally be able to…
I was thrilled to finally be able to afford pet insurance. Thank you
Insurer: Nationwide
By: customerSarah
Never got a response from numerous…
Never got a response from numerous emails I sent
Insurer: Nationwide
By: customer
Renewal for our 5 year old dog with…
Renewal for our 5 year old dog with zero claims for the last 4 years was DOUBLE last year's premium. When I checked a quote as if we were a new customer it was barely half. When I called to talk about it, the rep had no official answers. But it turned out if I change anything to "reset tenure" then with a small waiting period the quote would be cut nearly in half with no significant "pre-existing conditions". Feels like dealing with shady company (like all insurance companies) that will happily over charge you like this. The rest of the service has been good, the website and information provided so 3 stars.
Insurer: Embrace
By: Keith W
game changing for my dog
Having pet insurance has been a game changer for the care I’m able to provide for my dog! When I rescued Lucy (she was 4 months old and in great health!) I hoped I’d never need it but always wanted to have it, just in case. Over the years (Lucy is almost 11 years old!!) Healthy Paws has come in SO clutch. Between a mast cell tumor removal (success!), emergency surgery to remove a foreign object (a rock!!), 2 ACL repairs, a splenectomy and other unexpected vet visits/expenses, I truly couldn’t do this without Healthy Paws. I’m so happy with my plan, the easy-to-use mobile app, the friendly customer service and the quick turn around time after claims are submitted. I’ve literally saved thousands of dollars and Lucy is doing wonderfully. 10/10!
Insurer: Healthy Paws
By: Emily Bodinger
Pays for routine shot allowance
Pays for routine shot allowance. Although it does not cover the full amount as most vets charge more. I have not had to use it for anything extensive which is a good thing.
Insurer: Spot
By: Janice Spicer
I sent in my invoice and the claim was…
I sent in my invoice and the claim was processed within a week. I’m happy with the quick service . The only reason I didn’t give a higher rating was because I had a hard time sending additional information for the claim.
Insurer: Spot
By: Margaret Meyer
Not great
The website wouldn’t let me log in for a month and a half in browser and through the app. I sat on hold for an hour and IT got my IP address and assigned that to my account and it finally worked. It takes over a month lately to have claims processed. I think ManyPets was best but I can’t switch now thanks to preexisting conditions.
Insurer: Pets Best
By: James Henderson