209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I field claim on 10/23/25 didn’t hear…
I field claim on 10/23/25 didn’t hear back from them till 12/18/25 , and after all the wait they denied my claim as they said ear infection is pre existing condition!!!! , how can ear infection be pre existing condition… what a joke, and on the top of that u can’t get hold of someone nor login to get explanation how is ear infection is pre existing condition… I have been calling every day to cancel without any luck.. too much to deal with
Insurer: Pets Best
By: H.A
Makes claims so simple and pays very…
Makes claims so simple and pays very quickly. Highly recommend.
Insurer: Spot
By: Karen Izakson
Terrible customer service
1.5 hr wait on hold. App chat doesn’t work. Terrible customer service. I canceled my plan
Insurer: Pets Best
By: Katie Morton
Fair fast and thorough
Fair fast and thorough. I’m Very pleased with this company and the process. Such great peace of mind
Insurer: Nationwide
By: Heide MacLean
Preexisting conditions
I wanted to get pet insurance for my dog. This dog isn't two years old and is perfectly healthy. It's a Yorkie. This our second Yorkie. The last one lived 16+ years. She lost her teeth because of gingivitis. All we had to do is mention to our current vet that our prior Yorkie lost his teeth and we didn't want it to happen to the new dog. Suddenly the new dog has a preexisting condition. What a bunch of crap. But after all they are an insurance company that doesn't pay. What a surprise.
Insurer: Spot
By: Scot Woolfenden
I love how easy it is using fetch and…
I love how easy it is using fetch and how fast payment is received
Insurer: Fetch
By: Kathy
Easy to navigate
It was very easy to use the website to sign up. No snags or issues. Pyment options were easy tos set up
Insurer: Nationwide
By: customer
Great
Great, best deal I’ve found for my furbabies and love being able to customize for the coverages I need and the remove the ones I don’t covered with to help with premium!
Insurer: Nationwide
By: Amy Stewart
Great service and we were reimbursed a…
Great service and we were reimbursed a good amount!
Insurer: Fetch
By: Whitney Call
Exactly as advertised!
Website is very easy to use. Our claim was for a planned surgery. Submitted pre authorization which as approved within a week. It only took 2 days from submitting the claim to receiving the reimbursement. I wish my medical insurers were this good.
Insurer: Embrace
By: Elizabeth Morningstar