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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Paid a claim only after being with Figo…
Paid a claim only after being with Figo for 2 months. It helped me out a lot. Thank you FIGO..,,
Insurer: Figo
By: Debra Trujillo
Pets Best is an amazing pet insurance…
Pets Best is an amazing pet insurance company. Structured website, easy to submit claims, fast claim evaluation, and a thorough defined explanation of invoices. They do not leave any questions unanswered. Strongly recommended!
Insurer: Pets Best
By: Abhinav Tilwar
This was my first well check…
This was my first well check submission. Submitting my receipts was easy in the Pets Best application. I received timely communication about submission and what and when to expect a response. I would have rated this experience five stars if several of the expected charges (annual shots) would have been covered more completely.
Insurer: Pets Best
By: Jennifer Howard
My experience with Pets Best Pet Insurance.
My experience with Pets Best Pet Insurance is great. They are easy to deal with, reasonably priced, and process claims quickly. I highly recommend them.
Insurer: Pets Best
By: Lenard Cohen
Best insurance hands down
Have had them for 2 dogs and about to switch my other dog to them. My late dog had a brain tumor and they were awesome. When i terminated my insurance after my dog passed away they sent me a reimbursement check dor the cremation even though I had not filed a claim for that. My current dog has had valley fever and two ACL tears and they covered both surgeries and the valley fever tests and meds. When i submit a claim i get an answer within 2 days usually.
Insurer: Healthy Paws
By: John
I recently switched to Pumpkin Pet…
I recently switched to Pumpkin Pet Insurance after comparing their coverage my pet insurance carrier. Pumpkin covers so much more. The Customer Service Rep I spoke to from Pumpkin was pleasant, very helpful, but also professional.
Insurer: Pumpkin
By: Shirley Smith, Lanham, MD
Great customer service!
Great customer service, friendly, knowledgeable, and timely.thank you!
Insurer: Nationwide
By: Melissa Lundgren
Jeff was very kind and answered all my…
Jeff was very kind and answered all my questions.
Insurer: Trupanion
By: Lori Fechtmuller
I just bought it.
I have not used this Insurance yet.
Insurer: Pumpkin
By: Linda Brown
Easy process
Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.
Insurer: MetLife
By: Mary Anne