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Kayla IS TRULY AMAZING!
Kayla IS TRULY AMAZING!! She is very customer service & resolution oriented, extremely helpful, very caring, super engaging and just all around "GREAT"!!! She went out of her way to resolve an issue for me that prevented me from accessing the Fetch website thru my pc. Not having access to my pet insurance website was obviously really problematic. I was told that it could take up to 48 hrs for a resolution but Kayla got back to me in 90 mins with a list of potential solutions we needed to try in order to correct the issue. The second recommended solution WORKED and I am back up and running and able to see my policies and submit my claims!!! Kayla deserves a ton of recognition for being such a great asset to Fetch customers!!!
Insurer: Fetch
By: Scott Baker
Easy set-up
It was so easy to get our girl all set up.
Insurer: Trupanion
By: Krysti
Sheltie Saved by Trupanion
The fastest response of any company I have had the pleasure of dealing with in a long time. Their website is easy to navigate, policies are well communicated and claims handled extremely fast. It made an untimely illness for our best Sheltie dog less stressful. He’s on the mend and we didn’t have to rename him “THE MILLION Dollar DAWG!” Thank you Trupanion! We love you guys!
Insurer: Trupanion
By: Marian Collier
Very good sending paper work was easy…
Very good sending paper work was easy and getting my money from my dogs shots was quick and easy
Insurer: Pumpkin
By: Samantha Lynn Villa
I was very upset over my pet Grant who…
I was very upset over my pet Grant who suddenly came down with IVDD which paralyzed his hind legs. I rushed him to the best Vet I could find and they performed emergency back surgery. The surgery was 95% successful. When I submitted my claim to Embrace I was so surprised how easy the claim process was, I was reimbursed within 3 business days. Our Embrace family cared about us both so much and I share my experience with everyone I meet, I forward the link constantly to my friends and family. I highly recommend Embrace Pet Insurance there payments are very affordable.
Insurer: Embrace
By: Diane Cooper
Best insurance hands down
Have had them for 2 dogs and about to switch my other dog to them. My late dog had a brain tumor and they were awesome. When i terminated my insurance after my dog passed away they sent me a reimbursement check dor the cremation even though I had not filed a claim for that. My current dog has had valley fever and two ACL tears and they covered both surgeries and the valley fever tests and meds. When i submit a claim i get an answer within 2 days usually.
Insurer: Healthy Paws
By: John Houzouris
Cheap rates
It was only insurance I could find that covered routine things. It was also cheapest rates I could find.
Insurer: Pumpkin
By: Tpyrtle
6 mo reasonable time for reimbursement?
Service in January for illness. 3 emails and 2 phone calls and they still have not reimbursed me for the $698.00
Insurer: Spot
By: Jen W.
Issues solved quickly and professionally
Although I had to call and discuss my claim with a claims supervisor, once they had and understood all of my information, my claim went very smoothly. Connie was great at listening and understanding my issue and resolving it. This is my second pet with ManyPets and I have had wonderful experiences so far with both!
Insurer: ManyPets
By: H. Benslay
I am very glad I switched to many pets…
I am very glad I switched to many pets they give the insurance I need for my dog, customer service is fast and reliable
Insurer: ManyPets
By: customer