209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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UTI denied under accidental claim
Since when are UTIs not considered an accidental visit?? Not sure why PetsBest claims this but it seems silly to me to continue insurance coverage if a not even UTIs are covered. Like how badly injured must your pet be to receive coverage??! Crazy.
quick claim response
Prompt response to claim. Excellent communication.
Insurer: MetLife
By: customer Leslie
it was fast
it was fast, easy, and affordable!
Insurer: MetLife
By: Donald/Katrina Chester/Kirby
Healthy Paws makes filing a claim so easy
Healthy Paws makes filing a claim so easy you can do it on the way to your car as you leave the vet's office. What's more amazing though, is that the money appeared in my account within just a few days. It really could not be simpler, which made a stressful situation with our beloved dog's health much more tolerable.
Insurer: Healthy Paws
By: Christina Rutheiser
They used to be fantastic. Now they're trash
They used to be fantastic. They've covered thousands of my pets bills in the past. Now they're absolute trash. They used to cover huge vet bills without hesitation, now they've been giving me the runaround about a $240 vet bill and then said it was a "preexisting condition" which is wasnt. They say I can appeal, but it'll take atleast 3 months and I would have to do a mountain of paperwork. You're much better off putting the money you would spend on insurance in a bank account.
Insurer: Pets Best
By: Patrick
Claims are processed fairly quickly
I like that claims are processed fairly easily and quickly when submitted by myself after I’ve paid. While there is a way for vet offices to submit claims, I’ve found this doesn’t work as well as it should. My vet has said they would submit it but don’t, so I have to check on it and submit it myself. On a separate topic, I’m disappointed that coverage of prescription food is limited to only 2 months when my dog is required to stay on it for her life.
Insurer: Trupanion
By: Susan
Easy to review great discounts!
Easy to review great discounts!
Insurer: MetLife
By: Rebekah York
Ziggy got botulism from eating a…
Ziggy got botulism from eating a decaying iguana resulting in paralysis. He was hospitalized at Hollywood VCA for 10 days and the entire staff was awesome. Their constant attention and encouragement helped him recover sufficiently to be discharged home. And now pleased to say that after 4 1/2 weeks he is full recovered. Many thanks to Dr Heim and the whole staff!! As far as insurance goes, I have to say that filing the claims was easy and I was reimbursed really quickly. I don't know what I would have done without the 70% paid of a very large bill
Insurer: Healthy Paws
By: Debra Angelo
Terrific
Very good, prompt service for my recent claim. I used to not be convinced that we needed pet insurance but I wouldn’t go without it now.
Insurer: Pumpkin
By: Christopher
Very friendly and helpful team
Very friendly and helpful team. Always take the time to make sure they properly answer my questions. It is a great experience now a days to speak to a live agent and not AI.They are affordable and have a lot of selections for the coverage that fits you the best. Been with Prudent going on 5 years now.
Insurer: Prudent Pet
By: Arlene