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The experience with Trupanion was great service!
The experience with Trupanion was seamless and the staff handled the emergency needs of my dog with great care, courtesy, and respect. Thank you Trupanion!
Insurer: Trupanion
By: Ahmad
Much improved from a previous claim
Much improved from a previous claim. Smooth and easy, no hassles.
Insurer: Embrace
By: Debra Jacobsen
Healthy paws saved my best friend
My 4 years old beagle was diagnosed with IVDD, a painful and complex condition, that required an MRI, Surgery and a week in the hospital. Having Healthy Paws was a bless. They covered almost all expenses ($23K) and the full refund for all claim was made in less than 30 days. I wish that my own premium was as good as Healthy paws. Eficient, Simple, and honest.
Insurer: Healthy Paws
By: Ricardo Zapata
Grateful to have coverage for our dog…
Grateful to have coverage for our dog through Pets Best! I was a bit unsure how claims for a pet worked compared to human insurance claims, and chatting online with Pets Best was very helpful in answering my questions regarding how deductibles and claims work before I needed to submit my first claim. They also were responsive over email when I wasn't able to update a claim in the portal. Overall, the process was simple, we received reimbursement within a month, and it is a HUGE relief to know that our sweet dog has medical insurance coverage so that cost does not need to factor into the intense decisions being made regarding her potential care.
Insurer: Pets Best
By: Tara Streng Schroeter
The website is not too good.
The website is not too good.
Insurer: Embrace
By: beatrice turner
Prudent Pet insurance completed my claim quickly.
Prudent Pet insurance completed my claim quickly. It was easy to file a claim. I would recommend this company.
Insurer: Prudent Pet
By: Joe S.
Great customer service
Customer service rep explained everything in simple yet detailed so I understood
Insurer: Figo
By: Cathy
Love working with Trupanion
Love working with Trupanion. They have excellent monthly rates and in the last 10 years have reviewed and covered all applicable charges within 2 days of submission. Highly recommend to anyone who has a puppy. Trupanion has saved us A lot of money in unforeseen medical expenses.
Insurer: Trupanion
By: Susan
Scam
This company is scamming customers. They consider any vet visit a pre-existing condition, even if there is no diagnosis. So, all the testing while they try to find out what’s going on will be rejected. Plus, the customer rep was very rude on the phone, and kept interrupting. Their policy is written vaguely on purpose to scam customers. Perhaps rewrite your policy to be clear.
Insurer: ASPCA
By: Jill
Quick response and reimbursement
Quick response and reimbursement. Not necessarily great coverage on shots etc., this the 4 star instead of 5.
Insurer: Pets Best
By: DEspo