154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 20, 2023

Many Thanks

On my 21st I had to report to Pets Best that I had to take my baby girl Muffin (cat) to an emergency Pet center and she did not make it. I received promptly a card from them and they told me I could file a final Insurance claim. This I did but many final costs were not covered. I did receive some compensation which helped some and I thank Pet's Best for their support.

Insurer: Pets Best

By: Carolyn

Verified June 20, 2023

Be careful of pre-existing condition exclusions

While the claim submission process was pretty easy and communication was clear, I was extremely disappointed to learn that one of our claims was denied because they deemed a symptom that can occur in subsequent illnesses/episodes to be a pre-existing condition. So because our puppy had diarrhea when he first came to us (like most new puppies do), any illness with diarrhea as a presenting symptom is now being denied as pre-existing. Convenient way of getting out of paying for claims.

Insurer: Embrace

By: Christina Hughes

Verified June 20, 2023

Everything was user-friendly

Everything was user-friendly, and the prices were excellent for my fur babies

Insurer: Spot

By: Sonya Owens Walker

June 20, 2023

Health Paws saved my dogs life...

My dog started having trouble breathing so we took her to our local pet ER. After tests, xrays, and an ultraound, they diagnosed her with pyothorax (fluid in her chest cavity). We transferred her to another vet that could do a CT scan then her surgery. After surgery, she was in the ICU for 10 days with a chest tube then another 2 days after the tube was removed, a total of 12 days. The total discharge bill was $20k plus a $5k ER bill. The plan we have has a $500 yearly deductible then 90% plan paid/10% customer paid. Our total out of pocket ended up being around $3k out of the $25k total bill. They saved her life because there was no way we would’ve been able to afford it without knowing we’d be reimbursed. And they made the reimbursement process so easy. They called the vet and got the confirmation they needed and I got a direct deposit a few days later. Thank you so much Healthy Paws!

Insurer: Healthy Paws

Veterinarian: CVRC Annapolis, MD

By: Amanda

Useful
Verified June 20, 2023

My Rep was very helpful and answered…

My Rep was very helpful and answered all my questions.

Insurer: Trupanion

By: Nina

June 20, 2023

Great Support!

My Lab recently had surgery for neutering and at the same time, the Dr removed a cyst on his paw that would not go away with standard medication and care. The cyst removal was considered a surgical procedure as well and while the neutering wasn't covered under my policy (standard in the industry), I submitted a claim for the cyst portion of the bill and Lemonade covered the entire amount less my deductible. Lemonade was great to work with and there was no going back and forth. In fact, they didn't ask for any additional information from what I originally provided. Great support and thank you Lemondade!

Insurer: Lemonade

By: Brian

Useful
June 20, 2023

Claim

Though my vet bill included more items then I could list on my claim, they were great about following up with the vet and making sure all options were covered. Super, super easy!

Insurer: Lemonade

By: Annette

Useful
Verified June 20, 2023

efficient site ..good reviews

efficient site ..good reviews

Insurer: Trupanion

By: eric

June 20, 2023

WORST Pet Insurance Ever!

This is by far the WORST pet insurance plan that I have ever used. All notes and invoices were sent to the company yet they continued to deny. AVOID AT ALL COSTS!!

Insurer: ManyPets

By: Melania Behrens

June 20, 2023

Trupanion saves lives

Casey has had a lot of health issues and because of the help of Trupanion he is 11 yrs old and thriving. I couldn't have done it without you.

Insurer: Trupanion

By: Rose

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