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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Recommend to every pet owner
I am so grateful to have chosen HealthyPaws as my dog's insurance policy company. My dog started to limp at a very young age and a few months after extensive imaging was diagnosed with Elbow Dysplasia and needed to get surgery. Healthypaws and their customer service was and continues to be absolutely impeccable. They always review the claims within 2-3 days, keep you updated with every step of the process, and will let you know once the claim has been reviewed and completed. The reimbursement checks are sent out within 2 days of reviewal and completion of claims. They are quick, efficient, and very professional. I wouldn't have been capable to afford the all of the medical bills if I didn't have Healthypaws. One CT scan was close to ~ $1,800, not to mention x-rays, medications, Rehab! Having a sick/injured pet is extremely stressful, and even though all pet owners want to provide their fur companions with the best care, finance is a concern when the bills begin to add up to multiple thousands. Knowing that I had Healthypaws, made it so I had one less thing to worry about. I didn't have to worry about waiting for months before getting the reimbursements, I could provide my fur baby with the proper medical care he needed and I can't thank Healthypaws enough for that. The only con I feel the need to mention is that there's no regulations in regards to premium change, our monthly premium went from ~ $37 a month to ~$51 a month in 2 years (my dog is 2 years 1/2 years old), there's no telling how high the premium can/will increase. In summary, Healthypaws is an insurance company you won't regret getting.
Insurer: Healthy Paws
By: Vishali
Submitting a claim is easy and fast
Submitting a claim is easy and fast. The claims have always been paid as I’ve expected. They’ve reimbursed me for emergency visits, X-rays, diagnostics and treatment. I never have to worry with Healthy Paws
Insurer: Healthy Paws
By: Audrey T
Absolutely wonderful company
Absolutely wonderful company to work with. Calling and talking to them about coverage for my dogs is extremely easy and pleasant. My pets Insurance is the hell of a lot easier than talking to my own health insurance. I would recommend this insurance anybody that wants a pet.
Insurer: Nationwide
By: Sarah Schoeneman
Strongly do not recommend this company
As a veterinarian, I would absolutely not recommend this company to anyone. The claims process is as inefficient as it possibly can be; each time I have made a claim, I have had to submit the records three to four times in addition to having my veterinarian submit the records separately. This is a waste of my time and my veterinarian's. The company only communicates with automated emails. The customer service staff is surprisingly incompetent and incredibly challenging to reach via email or phone. The pricing is unreasonable compared to other insurance companies. I would strongly encourage any pet owner to purchase insurance from another company.
Insurer: Healthy Paws
By: Sean Stapleton
The customer service representative was so helpful with step by step instructions
The customer service representative was so helpful with step by step instructions. Since I'm a senior and not as adept with online intiatives as the younger generation. Its great.
Insurer: Sonnet
By: Sirpa
Trupanion the Lifesaver
We feel so grateful that we chose Trupanion for our dog, Zoe's care. I feel the claims process went so smoothly each time, and feel so fortunate to have been handled with such courtesy, each and every time I had a question to be clarified. I recommend Trupanion to family, friends, and even strangers who are pet owners.
Insurer: Trupanion Canada
By: Lorraine
Grateful for my pet insurance!
Very pleased with the process. Simple and quick.
Insurer: Trupanion Canada
By: Tina
Sidney was very helpful as I was worried I was not getting billed and she was kind enough to look everything up and make me feel at ease that everything is still okay.
Sidney was very helpful, as I was worried, I was not getting billed, and she was kind enough to look everything up, and make me feel at ease, that everything is still okay. :)
Insurer: Trupanion Canada
By: Lorli
Easy to sign up
It was very easy to sign up and the website answered all my questions.
Insurer: Trupanion Canada
By: Gracie