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Long time customer
I have been a customer with Healthy Paws for over 7 years now and unfortunately they have gone from excellent to a headache. Claims that were covered in the past now are no longer covered. The constant having to call their customer service and fight has become exhausting. They have turned into the typical insurance company, denying claims and hoping that people won’t call and dispute it. On top of that my rates have doubled from the quote they originally gave me. I understand that they have to keep up with inflation but again the constant aggravation of calling about every claims has just not made it worth the hassle.I used to recommend them to family and friends but not anymore. *edit Since posting I had a rep reach out to me and explain the coverage and benefits. While I still feel exams for specific bloodwork (bloodwork based on his current covered disease ) should be covered I understand now that it is not. Thank you again for reaching out.
Insurer: Healthy Paws
By: Anthony
Great Insurance
I have been with Fetch and before that PetPlan. They have been so quick with claims and you can get a person on the phone quickly if need to call in. We have been very satisfied with them!
Insurer: Fetch
By: Denise Chiaradonna
Easy to file claims
Easy as can be to file claims. Then your payment goes directly into your checking account.
Insurer: Pets Best
By: Dennis
Complete waste of money very unclear…
Complete waste of money very unclear about the wait periods. Extremely rude customer service. Only nice person was Tiffany.
Insurer: Trupanion
By: customer
BEWARE—Total Rip Off
We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.
Insurer: Healthy Paws
By: Shirley
Latest 1 comments
Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.
Embrace is the best
Embrace is the best! I had to take my boy to the emergency vet a couple weeks ago and they paid my claim( minus the deductible) in just a couple of days. I'm very happy with them and encourage others to get embrace for their pet insurance needs
Insurer: Embrace
By: Kelly Chamberlin
New happy client of Fetch
Just adopted my dog the end of May and purchased Fetch insurance. Only filed one claim so far but or process was easy and payment received quickly.
Insurer: Fetch
By: Carla Ballard
I have multiple pets with insurance…
I have multiple pets with insurance from Fetch. I have had to use the service and found the website easy to upload all my documents. Fetch has also paid out on my claims. I believe it is worth the money. Thank You Fetch
Insurer: Fetch
By: stephen jock
Super easy and great info
Super easy and great info
Insurer: Trupanion
By: Maizie Girl
Very Impressed!
Very impressed with how easily you can file a claim and hiw quickly they attend to it. Highly recommend!
Insurer: Fetch
By: Dina Or Dovina Laurence