154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 19, 2023

Great customer service and patience

Great customer service and patience. Kelsey answered all my questions and was patient with me as I asked and learned about what is covered on our policy. Thank k you!

Insurer: Fetch

By: marcella king

July 19, 2023

Denials that go against their policy

In November of last year we decided to get pet insurance for our dog. Soon after, she was playing in the snow and tore her ACL which was listed as covered under her policy. We took her to the vet and they recommended surgery but we decided to hold off and hoped it would heal on its own. Unfortunately, it didn't and five months later she had surgery. All of her claims were denied due to her ACL tear being labeled as an "illness". The vet wrote a letter confirming the date of injury, type of injury and clarifying that it couldn't be an illness as it was related to an injury. I have called countless times, written countless emails, and now am consulting with an attorney. If the policy specifically claims ACL injuries are covered, they should be covered. She had absolutely zero prior issues with her ACL, never limped or showed any signs of problems prior.

Insurer: ASPCA

By: Mylise Bennett

July 19, 2023

Best of the best

Trupanion is tru to the pet and parent. They are a company that really does care . Life changing. Customer service is amazing Everything about this company is amazing I've had now for 12 years and have 3 cats . Without them I would not have all today. They stay by your side from start to finish. Truly the Best Thsnk you all

Insurer: Trupanion

Veterinarian: Vca specialty

By: Virginia

Useful
July 19, 2023

helpful assistance from Angelo to…

helpful assistance from Angelo to explain procedures

Insurer: Embrace

By: Marcia Brous

July 19, 2023

I started my claim back in May only to…

I started my claim back in May only to find out that my coverage didn’t include the reason I took my cat in, so if that is the case I don’t I might as well not have coverage, thank goodness I didn’t have to pay thousands of dollars because I would have been up the creek.

Insurer: ASPCA

By: Teresa Jacobson

Verified July 19, 2023

Healthy Paws, the Best!

I'm always a bit cynical about insurance companies and their coverage, but I could fill a page with accolades for Healthy Paws.We took our cat Aspen to our vet because he was having a problem urinating, he was diagnosed with bladder stones which required surgery, ended up being two surgeries because some of the stones were attached to his bladder. We filed two claims, one for the original diagnosis and one for the two surgeries and two night stay at the vets. Both of these claims totaled $7164.68 and Healthy Paws covered $6911.07 of this and paid 90%, for a total of $6219.96 and received the first check in about a week, did automatic deposit to my checking account for the second payment and had it in about three days. I wasn't even expecting half of this. Also, Healthy Paws has contacted me at least twice checking on how Aspen is doing. I know nothing about other pet insurance companies, but I do know about Healthy Paws and I can't imagine that there is anyone better, if as good. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Ron Whatley

July 19, 2023

Taken care of timely.

Taken care of timely.

Insurer: Pets Best

By: Karen M.

July 19, 2023

Highly recommend Pet Insurance

This pet insurance was recommended by our breeder. Excellent value for our needy English Bulldog. Easy to upload claims, see status, and relatively quick turnaround time for payments. We joke that we wish human health insurance was this easy.

Insurer: Pets Best

By: Sabrina

Verified July 19, 2023

Was easy to enroll

Was easy to enroll

Insurer: Pumpkin

By: Cleo customer

July 19, 2023

Great help submitting claims properly

Great help submitting claims properly. She walked me through each step. Very pleasant and helpful!

Insurer: Fetch

By: LINDA Lorie

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