154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 23, 2023

Denied claim

Denied claim

Insurer: Figo

By: Daisykkm

Verified July 23, 2023

Thank you

Your responsiveness and empathy when my dog became sick. Glad he’s ok now.

Insurer: Pumpkin

By: customer

Verified July 23, 2023

There when we needed them

I've had 2 kitties insured for a number of years and recently added a 13 year old rescue kitty, super easy process to do so. Plus one of my original kitties just because pretty sick, including hospitalization. The vet has the Trupanion software and the claims plus pre authorization have been processed same day with clear $ amounts on what will be covered, giving me great peace of mind at a very stressful time.

Insurer: Trupanion

By: Donna Motta

July 23, 2023

The turn around time for refund was…

The turn around time for refund was much quicker than expected. With a complete explanation of the payment.

Insurer: Pets Best

By: Janna Hughes

Verified July 23, 2023

great company

They are a great company return your refund on a short time

Insurer: Spot

By: Marrietta a Smith

July 23, 2023

Great customer support

Great customer support. Really glad we decided to choose this pet insurance.

Insurer: Pets Best

By: LOURDES PEETS

July 23, 2023

Their phone people really good esp…

Their phone people really good esp Vanessa. They talk a good talk but when it comes to a specialist is a huge problem. I think they do not have working vets with years of experience. I think they read google articles and pick one out of 20 to deny. And then they WILL NOT talk to you to debate. My Reka went I. For what we thought was routine allergy. wrong by me and the vet. She has MRSA then she got mange. They denied coverage. They are very high on costs and in this deal went sour. Make sure the phone takers guarantee specialist(s) to help resolve. Many of the phone people thought I was correct. I had to quit them.

Insurer: Trupanion

By: john mihelich

July 23, 2023

The Best for You & Your Pet

Trupanion is worth every penny. The customer care representatives are excellent! They clearly and succently answer any type of clients questions, resolve issues in real time and are a delight to deal with. Trupanion exceeds all my expectations!

Insurer: Trupanion

Veterinarian: VCA Alta Vista Animal Hospital

By: D.

Useful
July 23, 2023

The Best of 3

My third Pet Insurance Company and by far, the best

Insurer: Lemonade

By: Gerard

Useful
July 23, 2023

Good insurance but very slow

Insurance covers a lot but claims take forever to get returned. So don’t expect the reimbursement for at least a month. Plus my vet is not listed on their app so it takes longer for me due to having to only do email correspondence.

Insurer: Pets Best

By: Nicki Caruthers

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