154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 05, 2023

Thank you

My dog had an idiopathic chylothorax which is something no one can plan for and I was so thankful to have my pet insurance through Metlife! The claims process was easy and I was reimbursed quickly. When I called to check on the claim the people on the phone were kind and understanding! Thank you

Insurer: MetLife

By: Valerie

Useful
August 05, 2023

Jury is out on Pets Best

Jury is out on Pets Best. We met the deductible, but most of the expenses we’ve incurred since then have been disallowed. For example, the puppy got an intestinal parasite, but the medication to treat it wasn’t covered. This policy has not been helpful in mitigating the expenses associated with minor illnesses. Can’t speak to major incidents—we’ve been fortunate so far.

Insurer: Pets Best

By: TSY

August 05, 2023

A great pet insurance company!

I've been with Pets Best since my GSD was 8 months old. She is approaching her 11th birthday and PB has been nothing but stellar. She was very healthy for 7 years until she developed major allergy/bacterial skin issues. Pets Best has come through every time. A 10 out of 10!

Insurer: Pets Best

By: Bonnie Popp

August 05, 2023

Wonderful and quick assistance!

Lemonade was wonderful to work with. They were quick and responsive and my claims went through quickly. I am very glad we chose them!

Insurer: Lemonade

By: Jenna

Useful
August 05, 2023

They have always been most helpful and…

They have always been most helpful and have processed claims within 1-2 days and checks received within a week. I am very happy with my coverage and the fast response on my claims. Highly recommend!!

Insurer: AKC

By: Helen Pychevicz

Verified August 05, 2023

I have had this insurance for a year…

I have had this insurance for a year now, I love how easy it is to make a claim in the app, and how fast they pay, keep it up!

Insurer: Embrace

By: Rachely Rodriguez

August 05, 2023

This company cares for customers

This company cares for customers. The only issue I have is that sometimes it takes 3-4 weeks to get a reimbursement and I don’t think that’s okay, but in general I love this company!

Insurer: Pets Best

By: valeria escobar

Verified August 05, 2023

It was easy to navigate the system and…

It was easy to navigate the system and input the information needed. There were clear explanations about the cost and coverages offered.

Insurer: ASPCA

By: CAT GILBERT

Verified August 04, 2023

Very professional

Very professional, very easy to talk to. She was not pushy, explained everything. Highly recommend. Already notified my veterinarian about our new puppy.

Insurer: Trupanion

By: Diane

Verified August 04, 2023

Enrollment was easy

Enrollment was easy. The representative was knowledgeable, professional and pleasant.

Insurer: Trupanion

By: M. Woods

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