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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim was DENIED! Figo will work hard to Deny claim
Claim was DENIED! My pet became ill took him to Vet, Payed $750 to Vet. Submitted receipts to FIGO. But Figo denied claim. The reason? “Pre-existing condition” My puppy had diarrhea in Dec 2021 due to getting my pet accustomed to correct puppy food. In 2022 he was in contact to other sick dogs at park. He came down with diarrhea. FIGO Denied claim for pre-existing condition! Ridiculous!
Insurer: Figo
By: Jose Rodriguez
Highly Recommend
We have had such a great experience with Embrace so far. The claims process is so easy. From start to finish it has been completely painless and professionally handled. We are very pleased with the service we have received.
Insurer: Embrace
By: Mrs
While it only was the registration…
While it only was the registration process. All the information was clear.... Registration was easy.
Insurer: ASPCA
By: Grateful Vaper
We have 7 dogs insured with Petsbest
We have 7 dogs insured with Petsbest. Claims are always handled quickly.
Insurer: Pets Best
By: Melissa Mcconnell
Signing up
my questions were answered quite fast.wonderful customer service
Insurer: Pumpkin
By: Dawn Garcia
EXTREME RATE INCREASES YEAR AFTER YEAR
I signed my 2 cats up for Healthy Paws pet insurance in 2013. At that time I was paying about $60 per month for both cats combined which was reasonable. The monthly rate has slowly increased each year since and in 2022 it shot up to $275 per month (both cats combined). I got a notice for our 2023 rate increase and it's now going up to $404 (both cats combined) which is absolutely REDICULOUS! Had I known when I signed up for this insurance that the monthly premiums would increase so much I would have looked elsewhere or just opened a bank account to save for pet expenses. VERY UNHAPPY WITH THE UNREASONABLE RATE HIKES!!!
Insurer: Healthy Paws
By: Kristin Hain
Stress free and efficient!
Figo makes filing a claim very easy and efficient! They were very timely in reimbursement for the claim and made things very stress free!
Insurer: Figo
By: Courtney
Pet insurance
I only had my Jake sine October 30 I sign up for the pet insurance cause I want him to have the best care possible as he deserved it I got him from the human society he was surrender, I thought who could do this je is beautiful he deserves better then that so I got him and told him that I would give him the best things. So I got him Met Pet Insurance.
Insurer: MetLife
By: Catherine
Help
Trupanion helped relieve some the stress out of a very stressful accident with our furbaby. Totally exceeded my expectations
Insurer: Trupanion
By: Lenny
GREAT experience overall, due to CS Agent Aleya!
GREAT experience overall (due to the CS Agent Aleya). I submitted numerous invoices at one time under my "Wellness" plan. At first ManyPets denied them all saying it was inside the 15 day waiting period for "Accidents/Illness" because my new 4 month old pup had his first 'new puppy' appointment and had diarrhea while there. The Vet gave him some meds and ManyPets deemed that under my "Accident/Illness" (which I disagree, but not going to fight it). It took CS Agent Aleya to sort through the invoices and allocate the proper "Wellness" charges to the "Wellness" plan. The big issues the Aleya saw was that numerous agents were trying to work on my invoices without having the background and context that Aleya had. After speaking with her, she was able to pull all 4 of my invoices and review them. She was professional, courteous, knowledgeable, and patient while I explained what happened. She kept in constant contact with me via email and phone and explained all the reimbursements. I would recommend all ManyPets CS Agents be trained or mentored by Aleya.
Insurer: ManyPets
By: Kyle R