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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The sales rep was very good
The sales rep was very good, explained all my options Your company has a good reputation
Insurer: Trupanion
By: Customer
Awesome
The application process and explanation of the insurance policy was very easy to understand.
Insurer: Spot
By: L. Jean Brown
Friendly, Dependable Work
Awesome service and workers were friendly. They helped me through every step of the way.
Insurer: Spot
By: Haley Salta
An ER visit and five nights in the…
An ER visit and five nights in the hospital saved our sweet little girl. She was diagnosed with an autoimmune disease which doesn't have a high survival rate...excellent care by the ER doctors saved her life. Treatment is ongoing and thankfully, we have pet insurance with Healthy Paws. Reimbursement has been speedy and the follow-up exceptional. I never expected an insurance company to ask how our girl was feeling. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Cindy Flanigan
Grateful to have insurance for my…
Grateful to have insurance for my Frenchie when she needed it most. Embrace app was a quick and easy process. Direct reimbursement payment was seamless. Thanks again!
Insurer: Embrace
By: Kelly
Slow process and poor communication
The length of time to complete and close a claim is unsatisfactory. It shouldn't take up to 42 days to close a claim. My previous pet insurance closed in less than two weeks. Your customer service lacked as well - they only repeated the same information of "It can take up to 42 days". I won't be renewing next year.
Insurer: Pets Best
By: kris mathews
Great customer service
Great customer service and good prices. Would definitely recommend!
Insurer: Spot
By: Paige Manning
We like it.thank you
We like it.thank you
Insurer: Spot
By: Raymond and susan dorman
Amazing customer service
Amazing customer service! Would recommend
Insurer: Spot
By: Laura
Exceptional customer service.
Great company! Exceptional customer service. Would definitely recommend!
Insurer: Spot
By: emnet naod