219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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staff have always been friendly and knowledgeable.
staff have always been friendly and knowledgeable. have never made a claim yet so can't rate on anything else
Insurer: Trupanion Canada
By: Karen
Easy claim experience paid quickly
No hassle claim experience.
Insurer: Trupanion Canada
By: John
Becca and the other team members are so easy to talk to and they share how much they care about your pets.
Becca and the other team members are so easy to talk to and they share how much they care about your pets. It's always a great experience.
Insurer: Trupanion Canada
By: Charli
My dog faces a health crisis.
My dog, Roxy, was healthy when I purchased SPOT Insurance but six months later Roxy woke up totally blind. It was quite a shock and I was impressed with the ease of getting help with her bills. SPOT has covered Roxy’s veterinarian bills quickly and efficiently. I would recommend this insurance to any pet owner.
Insurer: Spot
By: Kathleen Nesbo
Great experience with Spot Insurance
Great experience with Spot Insurance. The claim process is very quick! You really get what you pay for with this company.
Insurer: Spot
By: Sandra C
Really easy and helpful
I've only had spot for a few months but we have needed to use them and the claims are easy to submit and you get updates and a claim status quickly. Once the claim is approved the money is in my account the same day. When I called customer service the first time I submitted a claim they where super helpful. Would recommend.
Insurer: Spot
By: Rachel Archibald
Not helpful or useful
Called in to see if a procedure my dog was going to get was covered. I was advised that yes, everything except a biopsy would be covered. After I got the procedure done on my dog, they denied the claim. I then canceled the policy due to not covering my dogs needs and not using it. I was advised that I would not be receiving a refund because I didn't cancel within 30 days of the policy. Very frustrated and disappointed in a 4.5 rating company.
Insurer: ManyPets
By: Julia Tupper
Disappointed
UPDATE: FetchPet got in touch and explained that my dog’s health problem occurred when the policy renewed, so part of the cost applied to last year’s deductible and part to this year’s deductible. I am glad they explained it, but have to decide if the $60 a month is really worth spending. Plus, they only replied once I complained. I do feel they need to improve their customer service. I had no problem when this was Petplan insurance. Now it is FetchPet and for some reason one claim I filed was split into 3 and separated they don’t meet the deductible. Together they easily meet it. I have tried calling and emailing to resolve this issue. I will update this review if I hear from them.
Insurer: Fetch
By: Lisa Matthews
PetsBest is a great company
PetsBest is a great company. They review and process claims really fast and the Claims Reps are very nice when you have them on the phone!
Insurer: Pets Best
By: Adelaide