154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 11, 2023

Great people and company!

Great people and company!

Insurer: Spot

By: Delaney Bertrand

September 11, 2023

Very knowledgeable and patient.

Very knowledgeable and patient.

Insurer: Fetch

By: R. C.

September 11, 2023

Trupanion makes it extremely difficult…

Trupanion makes it extremely difficult for different vet visits to be linked under the same condition. By setting the "same condition" criteria bar unrealistically high, they avoid paying out claims that they should be paying. I only chose them since their rates are relatively low, but as a customer I feel cheated by them and would not recommend them unless needing catastrophic coverage only.

Insurer: Trupanion

By: morris mandel

September 11, 2023

Best Experience with Spot!

Spot has the best customer service out there. They are extremely reliable, affordable, and helpful when asking questions. I highly recommend Spot!

Insurer: Spot

By: Kailyn Oganovich

September 11, 2023

Starts out great, then "wham!" -- they jack the rates up by 30 - 40% annually even if you never use the policy

I had this insurance for one year. I was able to benefit from some signup discounts. I enrolled my dog at 11 weeks of age. He was healthy and I submitted zero claims for accident/illness over the year. The wellness plan is basically a holding account; you pay a certain amount that they hold for you and give you your own money back for qualifying wellness expenses as you incur and submit "claims" (it functions like an HSA, Health Savings Account). When it came time to renew my policy, despite the fact that I submitted zero claims for accident or illness, they told me that I could expect a 30 - 40% increase in the cost of coverage EVERY YEAR, regardless of whether or not I use the policy. They embrace your money, and keep on squeezing. While rising costs is an issue for all types of insurers, some carriers do not systematically raise rates annually (and by such a whopping percentage that is way higher than the rate of inflation). Some offer discounts and incentives if you wind up not using the policy. I'm going to try somebody else who won't squeeze me like a boa constrictor.

Insurer: Embrace

By: Lisa

Useful
September 11, 2023

So Easy to File a Claim

The mobile app makes is seamless to file a claim. Response time is good. So pleased that I have already referred to people to get MetLife Pet Insurance.

Insurer: MetLife

Veterinarian: Brookfield Animal Hospital

By: Barbara

Useful
Verified September 11, 2023

Happy to be a customer

Representative was knowledgeable & spoke clearly. Trupanion was recommended to my by my son who is a Vet.

Insurer: Trupanion

By: Cindy Brown

Verified September 11, 2023

You guys are doing an amazing job

You guys are doing an amazing job

Insurer: ASPCA

By: Andrea

Verified September 11, 2023

Nothing was covered with an $800+ bill

Nothing was covered with an $800+ bill

Insurer: Prudent Pet

By: Asher

September 11, 2023

Wouldn't recommend

They don't answer emails if you have a question. Didn't get a response until I told them I was cancelling, but they still ignored my original emails. If you are considering using this company, get your pet's exam done before signing up. It took me a while to get an appointment so I wasted the first month's payment. They don't mention you need this until after you open your account.

Insurer: Healthy Paws

By: Cory Dooney

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