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Great people and company!
Great people and company!
Insurer: Spot
By: Delaney Bertrand
Very knowledgeable and patient.
Very knowledgeable and patient.
Insurer: Fetch
By: R. C.
Trupanion makes it extremely difficult…
Trupanion makes it extremely difficult for different vet visits to be linked under the same condition. By setting the "same condition" criteria bar unrealistically high, they avoid paying out claims that they should be paying. I only chose them since their rates are relatively low, but as a customer I feel cheated by them and would not recommend them unless needing catastrophic coverage only.
Insurer: Trupanion
By: morris mandel
Best Experience with Spot!
Spot has the best customer service out there. They are extremely reliable, affordable, and helpful when asking questions. I highly recommend Spot!
Insurer: Spot
By: Kailyn Oganovich
Starts out great, then "wham!" -- they jack the rates up by 30 - 40% annually even if you never use the policy
I had this insurance for one year. I was able to benefit from some signup discounts. I enrolled my dog at 11 weeks of age. He was healthy and I submitted zero claims for accident/illness over the year. The wellness plan is basically a holding account; you pay a certain amount that they hold for you and give you your own money back for qualifying wellness expenses as you incur and submit "claims" (it functions like an HSA, Health Savings Account). When it came time to renew my policy, despite the fact that I submitted zero claims for accident or illness, they told me that I could expect a 30 - 40% increase in the cost of coverage EVERY YEAR, regardless of whether or not I use the policy. They embrace your money, and keep on squeezing. While rising costs is an issue for all types of insurers, some carriers do not systematically raise rates annually (and by such a whopping percentage that is way higher than the rate of inflation). Some offer discounts and incentives if you wind up not using the policy. I'm going to try somebody else who won't squeeze me like a boa constrictor.
Insurer: Embrace
By: Lisa
So Easy to File a Claim
The mobile app makes is seamless to file a claim. Response time is good. So pleased that I have already referred to people to get MetLife Pet Insurance.
Happy to be a customer
Representative was knowledgeable & spoke clearly. Trupanion was recommended to my by my son who is a Vet.
Insurer: Trupanion
By: Cindy Brown
You guys are doing an amazing job
You guys are doing an amazing job
Insurer: ASPCA
By: Andrea
Nothing was covered with an $800+ bill
Nothing was covered with an $800+ bill
Insurer: Prudent Pet
By: Asher
Wouldn't recommend
They don't answer emails if you have a question. Didn't get a response until I told them I was cancelling, but they still ignored my original emails. If you are considering using this company, get your pet's exam done before signing up. It took me a while to get an appointment so I wasted the first month's payment. They don't mention you need this until after you open your account.
Insurer: Healthy Paws
By: Cory Dooney