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Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The initial claim has been a nightmare
The initial claim has been an absolutely miserable experience. They continue to mark the claim as "action needed". The vet's office says "we sent them" and they bcc'ed me on the email. Call into HealthyPaws and they say "ah darn, don't use records@healthypaws, use claims instead (ignore what it says on our website). Then they say oh we got them, they just weren't attached to the claim. They later send out the exact same template "action needed, we need your pets complete medical record", which is exactly what was sent before. Call them back. Ah..shucks the records weren't attached to the claim so sorry. Just a BS run around doing nothing nothing but shifting status back to action "required from you" and sending out the same template which tells me absolutely nothing about what they think is missing but isn't. We're now on the 3rd cycle of this nonsense. Stay away from this company at all costs, they very clearly want to play as many games as possible to see if you'll just go away before they pay out. Complete garbage.
Insurer: Healthy Paws
By: CN
Very happy with many pets ……
Very happy with many pets … communication was easy and they paid quickly which was even better . We have insured 2 dogs with them and happy so far
Insurer: ManyPets
By: customer
Simple and direct registration and…why not?
Simple and direct registration and information. No hidden or confusing directives to enroll!
Insurer: Spot
By: John Toth
The process was very easy and results…
The process was very easy and results were quick.
Insurer: Sonnet
By: Michelle
Really nice employees willing to help…
Really nice employees willing to help you with any concerns you may have.
Insurer: Embrace
By: michael coringrato
My perfect experience with an insurance company
I'm new to your company and I like the way your team quickly got me insurance and on the road driving which seemed like only a few minutes. I have never had an experience with insurance companies in my entire driving experience. Ty so much to your company I'll be here for the rest of my driving days.
Insurer: Sonnet
By: Corey
Highly Recommended Pet Insurance
I originally purchased pet insurance based on concerns in future for hip dysplasia. Unfortunately, we've had some medical and dental issues with our dog. Healthy Paws Insurance not only provides us with how to care for our pets, a blog with other owners, but an ease in dealing with expenses. The process is easy, efficient and very timely! We just got another one - puppy, and she's signed up as well. Thank you for caring about our fur babies!
Insurer: Healthy Paws
By: Rose
Great to work with
Trupanion has been easy to work with and very helpful. My coverage is enabling me to afford to diagnose and treat my dog’s brain tumor with radiation treatment. I wish I’d understood when I got the policy that I needed to select an option to cover physical therapy and acupuncture; that wasn’t clear to me.
Insurer: Trupanion
By: Ted
It's so much easier to be able to…
It's so much easier to be able to submit forms online. Although, I don't fully understand exactly what information is needed from a medical standpoint, it is more convenient.
Insurer: Embrace
By: Gloria Thompson
Don't have one
Trying to see how much a month
Insurer: Pet Assure
By: Barry