154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 13, 2023

Long claim turnaround time

I originally submitted my claim on August 14th and it took nearly a month for a resolution. This was for a $1,300.00 bill. If I didn't have the money to pay this bill upfront, I would be in a lot of trouble. I do not like the turnaround times for claims. It also took a long time for me to get a resolution on a basic neuter for my puppy. Not happy.

Insurer: Pets Best

By: Brea

September 13, 2023

Laura was so kind and helpful and is…

Laura was so kind and helpful and is sharp as a tack she explained so well how to best use our insurance and I feel like I really know how to file a claim as well.

Insurer: Fetch

By: Nikki “coolkid”

September 13, 2023

Avoid at all costs

The worst experience with any company I have ever interacted with in my life. Avoid at all costs. Their practices are questionable at best and fraudulent at worst. Please do not use them.

Insurer: Embrace

By: Sad

September 13, 2023

They never cover anything

They never cover anything $88 deductible $444 not covereded $98 covered Fu off

Insurer: Trupanion Canada

By: Miguel Sha

Verified September 13, 2023

Highly recommended!

We’ve been using Figo for about a year now and we love it! Unfortunately our pup had some issues this year, but Figo made the financial part one less thing to worry about. The app is really easy to work with I can submit a claim in less than 2 minutes. The review process is pretty quick and we’re updated every step of the way. We will definitely have Figo insurance for all of our dogs going forward

Insurer: Figo

By: Corina

Verified September 13, 2023

Very easy to apply.reasonablychewy and Macky's dadprice d

Very easy to apply.reasonably price d

Insurer: Spot

By: Mark Geoffroy

September 13, 2023

Responsive on claims

Responsive on claims

Insurer: Embrace

By: Shirley Romero

Verified September 13, 2023

Efficient, expeditious and easy

I filed a claim on Sunday morning and it was settled within 72 hours. The process is very simple- essentially log in, upload the medical procedures summary and submit. I was so relieved that it wasn’t a paperwork headache or a phone tree disaster- I couldn’t have handled that in addition to the stress of having such a sick little dog. So efficient- I wish all insurance providers operated this way.

Insurer: Healthy Paws

By: Sarah Kelley

Verified September 13, 2023

Since choosing SPOT for my Golden…

Since choosing SPOT for my Golden Retriever ( Millie) pet insurance I am very confident we will be pleased with the service that SPOT offers. SPOT has reached out to welcome us into their pack by texting and emailing many welcoming messages offering help! We have even received a phone call from a representative offering to answer any questions and help!!! So far Millie and I are tail wagging happy and offering back high paws 🐾 for SPOT pet insurance.. thank you so much Susan and Millie Pack

Insurer: Spot

By: Susan Pack

September 13, 2023

Just do yourself a favor and go with…

When I first signed up for Trupanion, I made sure that accidents would be covered for my dog, I was insured that they would. Unfortunately, that hasn’t been the case, they’ve covered nearly none of my claims. I recently had a claim for intoxication, and they are saying that they will not cover the accident because it has happened in the past. Labeling it as “foreign body”, A foreign body is something that is stuck inside you but isn't supposed to be there. There was nothing stuck inside my dog, he ate something he was not supposed to, and was intoxicated from it. It was a completely different claim, but they still claimed it as a foreign body. Please be careful when signing up with this company, in my experience they will do whatever they can to get out of paying a claim. I never would have gone with them. If I knew these accidents were not going to be covered, it was the whole reason I got the insurance.

Insurer: Trupanion

By: Brie Armstrong

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