154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,760 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,319 reviews
10,775 reviews
27,461 reviews
14,152 reviews
62,998 reviews
Category with most reviews
This chart shows the distribution of review categories.
It took a month to have my claimed…
It took a month to have my claimed reimbursed. It’s funny how you want payment with the quickness yet cannot complete the work for the customer in a timely fashion
Insurer: Pets Best
By: Latreia Pratt
Great customer service
It’s my first dog so wanted to give her the best. Was told about Trupanion and I am really happy I did choose them. Service has been great and Kelly was my customer service representative and she was great.
Insurer: Trupanion
By: Yohmara Diaz
I'VE HAD YOUR INSURANCE FOR…
I'VE HAD YOUR INSURANCE FOR APPOXIMATELY 5 PLUS YEARS NEVER HAD AN ISSUE WITH ISABELLA MY BOSTON TERRIOR. NEEDED A CHECK UP AND THEY NEEDED TO MORE TEST.I'M REALLY PLEASED WITH YOUR RESPONCE NO HASSLE FAST PAYMENT, AND YOU ACTUALLY CARE. IF ONLY EVERYONE CONDUCTS THEIR BUINESS LIKE YOU THE WORLD WOULD BE A BETTER PLAC. THANK YOU!!!!
Insurer: Embrace
By: LAWRENCE MALONE
Very helpful
Tatiana Smith was very helpful answering my questions about submitting claim information. Professional, kind, knowledgeable, and patient. Thank you!
Insurer: Fetch
By: Melba Cope
Quick and accurate claim payment
Our 5 year old Rottie tore her ACL and needed TPLO surgery. We had a minor issue submitting a claim through the website. Cynically, I suspected the worst as this was our first claim. However, when we called to follow up, there was a quick apology and we were asked to submit via email. The email submission wad acknowledged within hours and after a small piece of additional information was provided, the claim was verified and we received a reimbursement check for $2100 within a couple of days. Great customer service and quick follow through, we couldn't be happier.
Insurer: Prudent Pet
By: Mike M
New to pet insurance
I have never had pet insurance so I debated getting it for our newest dog. You hope to never use it, but just like any insurance, it’s nice to have if you do need it. Thankfully we did not have a large ER bill, but it certainly could have been. The process to make a claim was fairly easy. There was a little extra than I expected, but thankfully our regular vet had what we needed. Thank you for providing this option.
Insurer: MetLife
By: Sonia
Very helpful and caring staff
All staff there is very helpful, nice and care Last time I called and castomer service representative went beyond and above to call clinic to expedite paperwork so I can get pay faster Recommend everyone this insurance They professional, care and quick to pay benefits I’m Very please with their services!
Insurer: Trupanion
By: Yuvon Belcher Bagley
Excellent customer service
Spoke with Tattianna Smith at Fetch today. She was very helpful in helping me figure out what info I was missing from my recently submitted claim paperwork. Thank you :)
Insurer: Fetch
By: Carol M
Claims
So glad I have pet Ins. Claims department is excellent and very fast. Thank you 😀
Insurer: MetLife
By: Geraldine
E-Z Peasie
Was able to call on the road whilst picking up my new dog and get her covered. Very E-Z
Insurer: Trupanion
By: HIH John