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235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 21, 2023

The best customer service and support!

The best customer service and support!

Insurer: Spot

By: Lee Groeger

September 21, 2023

This was our first dog insurance…the best!!

This was our first dog insurance purchase. This was without a doubt the best experience I’ve ever had with an insurance company. I wish human insurance was as easy! Our sweet English shepherd had incurable nasal cancer. We have a wonderful specialty vet hospital/clinic here in Dallas with an oncology dept. that I can’t say enough great things about. Our pet required CT scans, surgeries, anesthesia chemotherapy and radiation. I sent the invoices in and 80% of our bill was taken care of after our 1000.00 deductible. Our bills were over 12,000 and Trupanion paid every invoice I sent in no questions asked and they were very prompt. This went on for almost a year ( Oct 2022-Aug 2023) Sadly, the nasal cancer spread and we needed to put our sweet pet to sleep. Trupanion phone personnel were so sympathetic and caring. I would absolutely use them again. Judy spivey

Insurer: Trupanion

By: Judy Spivey

September 21, 2023

Kelsey was very polite and caring about…

Kelsey was very polite and caring about my dog's situation. And, she was quick pulling up my information. Great job!

Insurer: Fetch

By: Allen Barcelon

Verified September 21, 2023

Great company!

I’ve been with Spot for a year and the one time I’ve had to file claims, they were very prompt issuing my payments. Very happy with Spot!

Insurer: Spot

By: Robert Vanmeter

Verified September 21, 2023

Great service

My dog became very ill and no vet could properly diagnose him at first. Spot pet insurance covered my vet bills, emergency vet bills, and specialist vet bills. I would highly recommend.

Insurer: Spot

By: Jill

Verified September 21, 2023

Good customer service

Spot insurance is good about reimbursing me, and I don't find that it's a very long wait.

Insurer: Spot

By: Pidgie L

September 21, 2023

Very upset

I'm happy that at least the company has kind people working there, I was treated very well by everyone, but that's it, when you start paying for insurance no one tells you that you need to have your dog checked out. And when you don't do this, every problem your dog has, they say it's pre-existing so they don’t pay you. My dog ​​came from Brazil, without any problems because a sick dog cannot travel. He had a check up in Brazil to travel and came here in May, in August he had skin problems, and the vet thinks it is an allergy to the environment make sense he is in a new country. Fetch refused to pay for the claim because they claim it could be something pre-existing. So why don't they ask us to do a check up when we start paying the company? Now I have a big problem because if I start at another company this will be a pre-existing problem, so I need to stay on my own. When I called to close my police they told me, pay for a check up and the next things will be covered, and we ignore the problem that appears now? Do I keep paying them and the medicine? Why they didn't tell me this before a problem appeared, very mean of you. For you it’s just one more person or few dollars but for me it is stability of my family, it is not a joke. I am very upset I didn’t expect that. Thank you for causing me such a headache. About the reply: If this is the issue, they should have warned me beforehand, it is necessary to make the rules clear, none of my friends had a check up before the first problem with their pet. And as I said, my dog ​​came from another country, he did a check to travel, this is mandatory, the CZI is an international document and even though I presented this, you ignored it, the only way to help me is by recognizing my claim, which is legitimate, in otherwise I will look for my legal rights

Insurer: Fetch

By: MARCELLE MALTA

Verified September 21, 2023

We had trupanion for our last dog and…

We had trupanion for our last dog and it saved his life, there was no way we weren't going to use you all again for our new girl Nya. Thank you so much

Insurer: Trupanion

By: customer

Verified September 21, 2023

Easy to deal with company (submit the…

Easy to deal with company (submit the form and in a few days it is processed).

Insurer: Spot

By: Marta Seda

Verified September 21, 2023

This is the best pet insurance out…

This is the best pet insurance out there. No hassles and they reimburse usually within a week after claim is submitted.

Insurer: Spot

By: Teresa Grissom

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