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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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More Broken than the American Health Care System
Pet insurance is like pre-ObamaCare human insurance. Way over priced and not worth it. "Pre-existing conditions" instead of medical history. What's the point of paying $100/mo, when I'd be better off for saving it until the pets needed something. It was recommended thru USAA for military families, but they don't like when your vet records are in other languages because you were stationed overseas. 2 years at $100/mo and when my lil cat needed $300 for testing, they said no repayment. I'm done, if I'm going to gamble, I'd rather put it with a bank.
Insurer: Embrace
By: Sarah
Not very thorough
Not very thorough, and extremely slow to reimburse.
Insurer: Spot
By: Lyn
It was such an easy experience to file…
It was such an easy experience to file for and receive my refund, which arrived within 15-20 days! Spot Ins helped me give my girl the care she needed when she needed it!
Insurer: Spot
By: Darlene Sada
Good Job Trupanion
1. Little wait time until spoke to customer assistant. 2. No, our assistant explained options clearly, answered questions No pushing for a “sale” which we appreciated, was able to call back in his extension to talk to him futher- same person 3. Rates for coverage are fair and reasonable
Insurer: Trupanion
By: Karen Salamonrcustomer
Slow processing but otherwise good
Overall, I am happy with the decisions made on my claims. I've also had a good experience with customer service agents. However, I do find that PetsBest takes a really long time to process claims — much longer than any of the other three pet insurance companies I have had. If things could be sped up so decisions are made within 1-2 weeks (versus 3+) that would be much more reasonable.
Insurer: Pets Best
By: Brandon Michael
Fetch is the best pet insurance on the…
Fetch is the best pet insurance on the market. They cover pretty much everything! Great customer service and fast claims processing times. Really happy with this choice. I did a lot of research and found that Fetch is much more comprehensive compared to the competition.
Insurer: Fetch
By: Zachary
I researched pet insurance for my…
I researched pet insurance for my puppies and found that Spot was the best for all of the things I was interested in. Best price for the the best coverage!
Insurer: Spot
By: Tina Riha
A sami issa my dog name prada a happy…
A sami issa my dog name prada a happy for the company and nice costumes talk very best for Canada Toronto thank you for all stuff
Insurer: Fetch Canada
By: sami issa
Pick your monthly payment
You can easily choose your monthly payment by selecting a deductible and that’s great. Everything is easy to set up online - no hassles.
Insurer: Trupanion
By: Kathy