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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fast and pleasant!!
Fast, accurate, efficient and pleasant!
Insurer: MetLife
By: Doris B
I just signed up for this insurance for…
I just signed up for this insurance for our dog.
Insurer: MetLife
By: Diane Brownrigg
Easy to submit claims
Easy to submit claims. Fast turn around and fast payment. Clear information on website about what is covered and ongoing yearly balance.
Insurer: MetLife
By: MBrewer
Very easy process
Very easy process. Connected to my employer which was super easy!
Insurer: MetLife
By: Anastasia Burton
only cover a very small portion of the Vet bills!!!
what is the point to have this insurance when barely covering anything!!!!
Insurer: Trupanion
By: Crystal
Too many confusing emails
Too many confusing emails. No good explanation when I called your number.
Insurer: MetLife
By: Sharon Roth
It’s easy to submit claims!
It’s easy to submit claims!
Insurer: MetLife
By: customer
Processing error
There was a processing error on my most recent claim that I noticed and called customer service immediately. Although the wait time was too long, I was assured that it was being reprocessed. This was fixed within a couple days and I was reimbursed quickly.
Insurer: MetLife
By: Michael May
Summary rejection of appeal in a few hours is unacceptable
Before September my review would have been 5*. But the way you rejected a claim when even your rep could not see why that was reasonable and especially the summary rejection of the appeal in less than half a working day with zero explanation and saying that I claimed ZERO and therefore paid ZERO is absolutely unacceptable and unprofessional
Insurer: MetLife
By: Elena Antoniadou
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