Doc Haney
I'm disappointed because our dog has been insured for 3 years (October 3, 2019) on October 2, 2019, he visited his vet for diarrhea.
I attempted to submit a claim on 4/17/2021 because he had diarrhea and my claim was denied, when I called to inquire the reason for denial I was told that his diarrhea was considered a preexisting condition (which is completely ridiculous to me since diarrhea is such a broad symptom that could be caused by any number of things). I am currently exploring other options to insure our dog because I feel as though we've been paying into this policy for 3 years now with no return.
- INSURER:
Trupanion
- POSTED: 08/29/2022
- BY: Gina
- BREED:
- AGE OF PET: 0 - 3
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Easy, quick, and peace of mind
The app made is so easy to submit claims! The turnaround was incredible. I love that I can adjust my coverage at any time. Truly gives me peace of mind when seeking medical care for my beagle!
- INSURER:
Trupanion
- POSTED: 08/24/2022
- BY: Katlyn
- BREED:
- AGE OF PET: 0 - 3
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Trupanion....One of our better decisions
Trupanion has been wonderful with every claim we submitted. Efficient
In every way. We certainly did not know when we adopted our dog that we would need this insurance
And we are grateful our breeder
Suggested them!
- INSURER:
Trupanion
- POSTED: 08/12/2022
- BY: Greg
- BREED:
- AGE OF PET: 0 - 3
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Sheila
The prescription associated with the claim was not submitted correctly by me but not acknowledged until I resubmitted it. Then I was given instructions. Also, using the date of the first line item on the invoice vs the accident date makes no sense.
- INSURER:
Trupanion
- POSTED: 08/08/2022
- BY: Sheila
- BREED:
- AGE OF PET: 0 - 3
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Pleasant experience
Because the customer service rep was very pleasant and knowledgeable
- INSURER:
Trupanion
- POSTED: 08/04/2022
- BY: Tishanna
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Recommended by Pet Emergency Employees
It was easy to sign up and my friends work in a pet emergency hospital and THEY have it for their pets
- INSURER:
Trupanion
- POSTED: 07/27/2022
- BY: Claire
- BREED: Miniature Smooth Haired Dachshund
- AGE OF PET: 0 - 3
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Fetch will not pay claims
Will not pay claims, for anything, including intestinal problems. that were not pre=existing
- INSURER:
Fetch
- POSTED: 07/25/2022
- BY: Donald
- BREED: Collie
- AGE OF PET: 7 - 10
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Fetch will not pay claims
Will not pay claims, for anything, including intestinal problems. that were not pre=existing
- INSURER:
Fetch Canada
- POSTED: 07/25/2022
- BY: Donald
- BREED: Collie
- AGE OF PET: 7 - 10
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I was treated like a friend on the phone.
I was treated like a friend on the phone. and that felt good! Most of the time businesses act as if you called the wrong number!
- INSURER:
Trupanion
- POSTED: 07/23/2022
- BY: GLORIA
- BREED:
- AGE OF PET: 7 - 10
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