5
out of 5
Verified
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5
out of 5
Verified
Figuring out how to make a claim when I was stressed was hard - I wish I had sent in a bill earlier even though I knew it wouldn't be reimbursed because of my deductible.
Figuring out how to make a claim when I was stressed was hard - I wish I had sent in a bill earlier even though I knew it wouldn't be reimbursed because of my deductible. But once I figured things out, service has been prompt and the people who answer the phone are very knowledgeable and also empathetic.
- INSURER: Trupanion
- POSTED: 10/13/2022
- BY: Joan
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
You guys are amazing!
You guys are amazing! No problems with answering any question. Always wait less than 5 minutes. Great company! So happy I picked you guys for my river.
- INSURER: Trupanion
- POSTED: 10/11/2022
- BY: Ashley
- BREED: Mixed breed
- AGE OF PET: 0 - 3
5
out of 5
Verified
2
out of 5
Verified
Disappointing
I donât know which claim youâre referring to? Overall claims have become an irritant to deal with as are the agents. Focus seems to be on what not to cover than what should be covered and doing appeals is exhausting.
- INSURER: Trupanion
- POSTED: 09/27/2022
- BY: Lisa
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
I go out of my way to recommend Trupanion to try to see everybody I know who has animals.
I go out of my way to recommend Trupanion to try to see everybody I know who has animals. I have four cats and one dog and Trupanion has been wonderful. Their customer service is excellent and I love not having to worry about major expenses for my animals.
- INSURER: Trupanion
- POSTED: 09/19/2022
- BY: Janet
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Easy Breezy Claim Submission
I love that you work directly with my veteran. The process to see what was covered took about 5 minutes. You paid them. I paid the balance. Easy Breezy. Thank You.
- INSURER: Trupanion
- POSTED: 09/18/2022
- BY: Su.
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Crystal is a tremendous asset to your business.
Crystal is a tremendous asset to your business. She provided answers and helped my understanding of the Trupanion billing process. Guided me through changing my payment procedure. And beyond that, was very personable and a pleasant person that represents your business!
- INSURER: Trupanion
- POSTED: 09/12/2022
- BY: Ben
- BREED:
- AGE OF PET: 7 - 10