154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,840 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
Spot insurance is so efficient and…
Spot insurance is so efficient and quick responding to claims. Reimbursement is received within days.
Insurer: Spot
By: customer
They don't Pay Claims
After five years of paying monthly, rising rates, I mdee one claim and they stalled, made excuses, asked for more and more and more documents. They search for a reason not to pay and wait you out, hoping you quit making payments and then you are no longer a customer. Only the "happy" customer (suckers) are left. Avoid this company.
Insurer: Healthy Paws
By: Mark
It’s been easy to submit my claims and…
It’s been easy to submit my claims and get payment timely.
Insurer: MetLife
By: Andrea
Submission of claims is simple and…
Submission of claims is simple and reimbursement fair.
Insurer: Spot
By: Mary Pat Gallagher
Always have a quick turn around time.
Always have a quick turn around time.
Insurer: Spot
By: Dehaven O Whitaker
Poor customer service and don’t…
Poor customer service and don’t reimburse for a lot of things.
Insurer: Spot
By: Sal Katib
Service and Ease of Filing a Claim
We have used EMBRACE for our rescue pups for years. They are customer friendly and the website is very easy to file a claim and quick response on reimbursements! Very happy w/EMBRACE :)
Insurer: Embrace
By: T G
I have never had any issue with any of…
I have never had any issue with any of my claims. MetLife was very fast to receive and process my claim, and I received my reimbursement promptly.
Insurer: MetLife
By: Jaime Gerza
Reply
Solved my. Question. Kind & knowlegable
Insurer: Embrace
By: Bonnie Templeman
Great response time for my claim was…
Great response time for my claim was impressive. I had the money in the bank within 24 hrs. No hassle service.
Insurer: Trupanion
By: Monica