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The claims process was easy, but . . .
The claims process was easy. My veterinarian submitted it at the time of my appointment, and I was able to just pay my portion. The reason I gave only 4 stars is because the deductible and 90%/10% copay is misleading. I found out with this being my first claim that you have to pay 10% of the total bill before the deductible and then pay the deductible. This is totally opposite of what we are used to with our healthcare no matter what company we have. I see nowhere on the website where this is explained. Just be aware that this is how it works which costs the customer more out of pocket.
Insurer: Trupanion
By: Renee
Pumpkin approved my claim within 20…
Pumpkin approved my claim within 20 minutes of me submitting it. After almost losing my sweet dog Zoey, it was so great to have this taken care without any additional stress. Pumpkin insurance and its employees are awesome!
Insurer: Pumpkin
By: Jackie
So easy to use and amazing turn around…
So easy to use and amazing turn around time.
Insurer: MetLife
By: customer
Quick reimbursement
Everything was covered and I was reimbursed quickly.
Insurer: Pumpkin
By: Michelle Scribner
Easy to submit claims.
Easy to submit claims. Immediate responses. Explanations for claim information and details.
Insurer: Embrace
By: ac
Excellent pet insurance company
MetLife Pet Insurance is one of the best carrier that provides amazing coverage and promptly reimburses claims with ease. I love the app and submitting a claim is so easy!! I highly recommend MetLife Pet Insurance to all pet owners 🦮🐈⬛🐾
Insurer: MetLife
By: Chi
I like the policy but I dislike that it…
I like the policy but I dislike that it takes forever to settle my claims.
Insurer: MetLife
By: Marc Mykkanen
Your process is easy quick and simple
Your process is easy quick and simple. Never had a problem. Thank you. Mark Cass
Insurer: Embrace
By: Mark Cass
I have always had a positive experience…
I have always had a positive experience with MetLife Pets. It has been 3 years since I joined the company and I have never had a bad experience of any kind with them. Their customer service is amazing! Filing a claim is the easiest process as well.
Insurer: MetLife
By: Stonie