154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 04, 2025

Outstanding Experience!

I recently signed up with ASPCA Pet Insurance, and I can honestly say the experience has exceeded my expectations. From the very start, their customer service has been exceptional — every representative I’ve spoken with has been kind, knowledgeable, and well-trained, making me feel supported and valued as a customer. Their website and mobile app are incredibly user-friendly, which has made submitting and checking on claims a breeze. I’ve been able to upload documents, track the status of my claims, and get updates quickly and easily. Most impressive of all, they are quick and efficient when it comes to processing claims — no long waiting periods or frustrating back-and-forth. It’s clear that this company truly cares about pets and their people. I’ve had such a great overall experience that I felt compelled to share it. If you’re considering pet insurance, I highly recommend ASPCA Pet Insurance for their professionalism, compassion, and top-notch service.

Insurer: ASPCA

By: kristen k.

October 04, 2025

Took way too long and too much wasn't…

Took way too long and too much wasn't covered. In an emergency situation they should just cover it all

Insurer: Pets Best

By: George Gilman

October 04, 2025

Easy to submit claims and easy…

Easy to submit claims and easy communication. Great insurance company for my three pets.

Insurer: Embrace

By: Susan

Verified October 04, 2025

Filing a claim is extremely easy

Filing a claim is extremely easy. Processing the claim and payment is always fast.

Insurer: Trupanion

By: Janice

Verified October 04, 2025

This is an incredible company

This is an incredible company. Claims are easy to submit, are processed quickly and payment made. The company works with vets to pay the vet directly for vet care covered by the policy. The Company also is very easy with which to communicate and very friendly.

Insurer: Trupanion

By: Judith

Verified October 04, 2025

Good Experience so Far

We have been pet owners for over 50 years, but this is the first time we have had pet insurance. Over the 3 years since we purchased MetLife, we have filed several claims which have been processed efficiently and fairly. Filing claims online is convenient and easy. Our calls to customer service have been answered quickly by knowledgeable staff.

Insurer: MetLife

By: Sara

Verified October 04, 2025

Great company

Great company. Quick pay. no problems.

Insurer: Trupanion

By: Linda Crelling

Verified October 04, 2025

Forever grateful for MetLife

If it wasn't for MetLife pet insurance, I have no idea how I would be able to pay for my girls treatments and medications, very thankful! Great customer service. They made me do a lot of paperwork for her prescription food to be covered but at the end of the day they are covering and i understand the need for clarity. thanks again!

Insurer: MetLife

By: Kiki

Verified October 04, 2025

Easy process

Great customer service. Submitting the claim was very easy. Took about two weeks for reimbursement which was expected.

Insurer: Fetch

By: Nicole

October 04, 2025

Haven't made a claim yet

Haven't made a claim yet, but Laura at Fetch was very, very helpful in finding the right coverage for Betty, my Corgi puppy, and even got me a discount. Will post another review when or if I ever to have to make a claim!

Insurer: Fetch Canada

By: Mandy

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