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When my Pomeranian puppy broke his leg
When my Pomeranian puppy broke his leg, I felt overwhelmed. His fracture was such that he needed surgery. When I saw the cost, I caught my breath, but I knew it had to be done. From past experience with pet insurance, I figured I'd manage to pay it off after the insurance handled a small portion of it. I was wrong. True to their word, Trupanion has come through on their assurances to be there when needed. I am so glad this insurance was recommended to me and I recommend Trupanion without qualification. It is all I hoped it would be! Thank you :)
Insurer: Trupanion
By: Lynn Terelle
The ease of communicating,
The ease of communicating,
Insurer: Trupanion
By: Detlef Sarbok
I love Trupanion!
I love Trupanion!! As soon as I got my puppy, my vet offered same day enrollment and Trupanion accepted my little doggo! I called to ask some questions and ended up talking to a huge dog lover like me, and oh yeah! Got all my questions completely answered.
Insurer: Trupanion
By: Carol Morgan
Coverage waiting period
Buying coverage and not having the coverage for a month during the waiting period is a bit of bait and switch. My vet gave my pup a clean bill of health, as did the breeder I used to buy the pup. These two people should be able to vouch for the lack of ‘pre-existing conditions’
Insurer: Trupanion
By: RC
Excellent experience
Great experience. I called and spoke to a young lady. I can’t remember her name, but so was so kind and bubbly, happy. She connected me to a local rep who also was very kind and helpful. We had conversation about our pups and how we came up with names and so forth. Both reps were great. I could literally “see” their smiles though the phone. I was congratulated on Riggs and he was welcomed to the Trupanion family. My local rep and I kept getting disconnected. He never gave up trying to reach me again. Took 3-4 tries of a bad connection, but he got through and we finished signing Riggs up and all was good. Thank you to both of those reps. I’m very very please. Thank you.
Insurer: Trupanion
By: Tammy
Very slow to respond to claims and…
Very slow to respond to claims and asking repeatedly for receipts that have been submitted.
Insurer: Spot
By: A. Wilso
Got reimbursed with in a few days very…
Got reimbursed with in a few days very helpful
Insurer: Spot
By: Kimberly Riedner
Excellent pet insurance
I am very happy and glad I went with this Insurance. Claims are easy to process and if there’s an issue the customer service support is fantastic.!! Kudos MetLife pet insurance 😊
Insurer: MetLife
By: Sharon
Just transferred from another company
Just transferred from another company. But the sign up was great. I look forward to working with Trupanion is keeping my baby safe and well
Insurer: Trupanion
By: customer