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Filing a claim was exceptionally easy…
Filing a claim was exceptionally easy with the online help I received. Payment for covered expenses was quickly processed.
Insurer: Pumpkin
By: customer
What’s not covered
Pup was born with 1 kidney, colitis and has chronic gastritis. His primary renal med isn’t covered. It has herbal components to to it so they do not cover it. W/o it his renal functions tank. For colitis prescription diet not covered. Yet the OTC for gastric conditions are
Spot has been super easy to work with…
Spot has been super easy to work with and has reimbursed us super quickly through direct deposit for our dog’s bills. Super grateful we have it!
Insurer: Spot
By: Alexandra Bagby
🎃 MY LITTLE PUMPKIN 🎃
🐈 I’m sad because I had to put down my baby girl Hazel she was a great cat I had her for 14 years of love and I still hear Hazel in my house meowing in the Connor of my eye I can see Hazel sometimes. I want to thank ASPCA they were so good to me one phone call and all they said was sorry for your loss we will take care of everything. Three days later my money was in my account. If I ever get an animal again I would definitely get ASPCA Pet Insurance god bless them they were so good to me no I meant great to me Thank you all so much 🐈🎃
Insurer: ASPCA
By: Daniel Kelley
Everything got solved fairly quick
My 8-year-old domestic long hair cat had emergency surgery for intestinal obstruction, we started healthy paw plan in 2020 and this is the first time she needs to use it. To be honest, I'm happy with their process speed, my claims got solved in 10 business days. They did request medical history so I suggest keeping all the records even if your pet is healthy.
Insurer: Healthy Paws
By: yifeng xiao
Great insurance!
Very easy to deal with. We submit bill and are reimbursed very quickly! Any time I had to call they were extremely helpful!
Insurer: Spot
By: Peg Bartleson
Rapid turnaround on claims
Rapid turnaround on claims
Insurer: Figo
By: customer
Great experience with Spot ins we have…
Great experience with Spot ins we have 2 frenchies and I’m so happy we insured them . AThe claim process is easy and when it’s time to refund back they are super so fast! Also has great customer service I highly recommend Spot insurance
Insurer: Spot
By: Melanie Cardona
answer the phone quickly when I called…
answer the phone quickly when I called in regarding complications of downloading uploading files
Insurer: Spot
By: Mark Gearhart
ZERO star
ZERO star! We wanted to change to a new address and they raised the rate from $60 to $80, which I understand. I replied yes to raise my rate. THEN, Jennifer said because we didn’t respond within 24 hours, so $80 wasn’t valid anymore, and now the new rate is $114!!! She didn’t tell me $80 was only valid for 24 hours and didn’t require me to reply within 24 hours. They almost doubled the price within two days! The new address is in a smaller town actually, and they raised the rate twice in two days! Why? I called them and wanted to talk with Jennifer, but she’s NEVER EVER available for a month! I need an explanation of why they raised the price for two days. Also, if I don’t reply within 24 hours again, will Manypets raise the price for the 3rd time?? If I don’t reply in time again, will they raise for 4th time? What’s the top of raising the price within a week? 7 times raising in a week??
Insurer: ManyPets
By: Hui Wang