154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 07, 2023

Five *

Great insurance coverage.

Insurer: MetLife

Veterinarian: Green Dog Dental

By: Michelle

Useful
October 07, 2023

So easy and quick!

Easy submission of claims and great communication of claim status and decisions.

Insurer: Pets Best

By: Lisa

Verified October 07, 2023

Very happy customer

We decided to get a puppy a few months after losing our 11-year-old dog. We adopted a 4-month-old from a rescue group, who turned out to have some medical issues we were not aware of. I’m so happy that we got pet insurance at the same time we got her. Claims have been processed quickly and without challenge or difficulty. My interactions with representatives have all been pleasant and professional.

Insurer: Spot

By: Rene J

October 07, 2023

customer service

This company has absolutely no concept of customer service whatsoever, I suggest you read the reviews, there are much more negative reviews than positive. On YYC Dogs a thread started about insurance, there was only one positive on pets plus us. As another stated run, pick another insurance company. I should have read the reviews. I waited three months for an answer to a question regarding an ‘anything related to’ , I even got an insurance ombudsman involved, still no reply. After I cancelled, not once did anyone from this insurance company reach out to resolve this issue. I plan on making it my mission to sharing my experience everywhere. I am heavily involved in the dog world completing, volunteering, coaching and judging. My work provides me access to federal employees, I told two friends and they told two friends etc etc.

Insurer: Pets Plus Us

By: Laura

Useful
October 07, 2023

A+++ Customer service!!

I just recently purchased a plan for our new GSD pup and called with some questions and to edit some info I goofed on. I talked to the nicest customer service Rep (Becky) she was so helpful and knowledgeable, it really made me confident that I had chosen the right insurance company. I have heard really great things about the no hassle coverage but I can attest to top notch customer service! Thank you Becky!!

Insurer: Trupanion

By: Latisha Bergstrom

Verified October 07, 2023

File 3 claims and got not reimbursement…

File 3 claims and got not reimbursement on any of them. 2 were of them were due to an illness

Insurer: Figo

By: esteban

Verified October 07, 2023

THEY MAKE IT SO EASY TO WORK WITH AND…

THEY MAKE IT SO EASY TO WORK WITH AND REIMBURSEMENT IS QUICK.

Insurer: Spot

By: Sheila Marie Wing

October 07, 2023

First claim

Ease of understanding the policy, good customer service, good claim experience.

Insurer: Pets Best

By: Jim

Verified October 07, 2023

User friendly

Easy to navigate website. Quick responses. Easy to track claims and benefits.

Insurer: Spot

By: Lesley Walters

Verified October 07, 2023

Very easy to use and very quick turnaround. The website is good.

Very easy to use an

Insurer: Figo

By: Florence

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