154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 13, 2023

We have had a very tough year with our…

We have had a very tough year with our dog! She has had knee and stomach surgeries. The process for reimbursement and support from Embrace staff has been so helful.

Insurer: Embrace

By: Biz Magarity

October 13, 2023

quick and very responsive

quick and very responsive

Insurer: Pets Best

By: cm

October 13, 2023

They pay claims

They do what an insurance company should do: pay you for submitted claims. I have submitted 3 claims and all 3 have been reimbursed as I expected and fairly quickly. I have called them multiple times to check in items and their customer service staff is friendly and helpful. Very happy with this service and we will be renewing our insurance next year!

Insurer: Pets Best

By: Shelly Hunert

Verified October 13, 2023

Way overpriced and don’t cover everyday…

Way overpriced and don’t cover everyday basic flea, tick and Hearworm meds beyond a small allowance. Purchased the premium plan with wellness for over $700.00. Had basic care and spay but never came close to getting over $300.00 covered return dollars to us. Will not recommend, did not renew. Recommend anybody but spot.

Insurer: Spot

By: Guy

October 13, 2023

Extremely satisfied with MetLife Pet In’s.

It’s been a year since I signed up my precious St. Bernard with MetLife, and I glad I went with them! They are very courteous, friendly, and extremely helpful. Their claim processing time has been for 95% of the time in a timely manner. I have and will continue recommending them to family, friends, and at the vets office!

Insurer: MetLife

By: Marie

Useful
Verified October 13, 2023

I'm very Happy with Spot, reimbursement was fast.

I'm very Happy with Spot

Insurer: Spot

By: Donna Luke

October 13, 2023

Aviod

Aviod, these people deny all claims wrongfully claiming they are existing conditions. I am changing to somebody more reputable

Insurer: ASPCA

By: Michael S

October 13, 2023

The claim process is easy to follow

The claim process is easy to follow. Communication is beyond great. Website is transparent and simple. I don't like billing but this is the VET world and once you understand what's going there's no second guessing. Embrace has taken it upon themselves to educate their customers in a very simple fashion and I really appreciate their patience and consideration.

Insurer: Embrace

By: Vannessa Spence

Verified October 13, 2023

Spot Insurance has been fantastic with…

Spot Insurance has been fantastic with my claims. Our dog had an emergency surgery and spot took care of our time in a very good timely manner and reached out to our vet and kept in communication our status. I greatly appreciate this company.

Insurer: Spot

By: Hayley Hatfield

October 13, 2023

Heather was cheerful and eager to help…

Heather was cheerful and eager to help the moment she answered my call. I had a lot of questions about pet insurance and how it works, and Heather was patient, thorough and enthusiastic as she helped me answer them. She also was not 'pushy' when I told her I wanted to cancel for now and rejoin when my dog is a little bit older. She was mindful about educating me of possible reasons I would want to keep my insurance but also very validating in my concerns so far. People like Heather making calling into customer service lines enjoyable. Thank you, Heather for caring about your work and people!!

Insurer: Fetch

By: Alex

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