223,704+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
223,704 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,969 reviews
11,351 reviews
5,883 reviews
55,033 reviews
15,311 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great service on claims
Great service on claims
Insurer: Spot
By: Alex fonseca
Great customer service- fast claim…fast claim
Great customer service- fast claim process
Insurer: Pets Best
By: Lauren B
Very quick response time without any…
Very quick response time without any hassles.
Insurer: Trupanion
By: Joseph
DO NOT GO HERE
There aren't enough words to describe how devastated and upset I am with the treatment my 7-month-old puppy received at this clinic. Because of the care she received here, she is now fighting for her life at another veterinary hospital with a severe infection. We first contacted Waverly when we noticed a hard mass developing on the side of our puppy's face and neck. They agreed to see her, but instead of allowing us to meet with the veterinarian, we were instructed to drop her off and pick her up later. We never had the opportunity to speak with the vet directly. We were told through the front desk staff that it was an infected lymph node, so we followed their instructions and treated her with antibiotics for a week. Instead of improving, the mass continued to grow and her condition worsened. When we called back, we were again told to drop her off without seeing the veterinarian ourselves. After that visit, we were informed through the front desk that she needed emergency surgery. The surgery was scheduled three days later. We did not receive any update from the veterinarian until around 7:00 p.m., even though the clinic had closed at 5:00 p.m. We were told she had a difficult surgery and needed to stay overnight. We asked whether there would be overnight staff monitoring her after such a major procedure. The veterinarian told us there was no overnight staff and commented that we wouldn't be able to afford that level of care anyway. We trusted his judgment and agreed to pick her up the next morning. Our 7-month-old puppy was left alone in a crate for approximately 13 hours immediately after surgery. Over the following week, she continued to decline. Her incision became swollen, filled with fluid, and clearly wasn't healing properly. When we called the clinic for help, the front desk informed us that we were banned from returning and that the veterinarian would no longer see us. We were given no explanation. Two days later, we took her to another veterinary hospital for a second opinion. We were told that the surgery she underwent was unnecessary because the mass was actually a salivary mucocele, which they believed could have been treated much less invasively. She developed a severe infection and has now spent the last four days in the ICU fighting for her life. Our experience has been heartbreaking. Based on what happened to our puppy, I cannot recommend this clinic. No family should have to watch their young, healthy puppy suffer like this. Do not see James Galvin, I hope the board revokes his license here soon.
Claims Are Great, Ever Increasing Premiums Are Horrible
I can happily say that I have never had a claim denied and customer service is fantastic, hence the 2 stars. However, I am removing 3 stars because of the ever-increasing premiums which are disgraceful. For my area, the premiums for my Yorkie had more than doubled in a little over 3 years, started at $714 per year ($60/month) in June 2022 for 90/10 (10% copay) and kept creeping up to $1,700 per year ($142 per month) in October 2025. Upon reviewing my monthly bills in March 2026, it was time to cut some, so I called Trupanion for higher copay option and was quoted $77 for 70/30 (30% copay for me) starting April 2, so I changed it. Then, I get an email on May 27 that the rate is increasing to $90 on August 2, which is a 17% increase in 4 months. And to top it off, I have a wellness plan with my vet, so they never have to pay for a vet exam and don't have to pay for some disease and diagnostic testing (such as one panel of bloodwork and one set of x-rays per year included in my vet plan). They should consider giving discounts or frozen premiums for periods of time to members who have these. In any event, as you can see, I tried reducing my coverage, and the premium went up again only 4 months later, and so I am strongly considering cancelling altogether now. And, if I stayed with the 90/10 plan, and if it continued at the current rate of 70% average annual increase, it would be over $7,000 per year if/when my little dog reaches 15 years old.
Insurer: Trupanion
By: DONNA C.
Pets Best is indeed the BEST
I am very pleased I chose Pets Best for health insurance for my 5 dogs. I thoroughly researched as many pet insurance complanies out there before deciding on Pets Best. Thus far, they have been great and exheede my expectations. Claims process is very easy and they keep you well informed of the process until it is complete. I recommend Pets Best to all my dog friends.
I got a pretty good quote and was quick…
I got a pretty good quote and was quick and easy to get an account set up
Insurer: Sonnet
By: Barry Rawding
It is easy to file claims and payments…
It is easy to file claims and payments are processed quickly and it goes right into my bank account. Couldn’t be easier.
Insurer: MetLife
By: Judy Parker
You cover shit
You cover shit. Started at 65. Now 180. BS. I’d never use you ppl on my next dog. Crooks
Insurer: Trupanion
By: Deanna
The process did not take long
The process did not take long. Very thorough and helpful.
Insurer: MetLife
By: Emily Guerrero