223,704+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,704 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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There was no explanation of when the…
There was no explanation of when the policy could be used prior to submitting a payment. Once I paid the premium, THEN I was informed as to how long the wait time would be. That needs to be addressed.
Insurer: MetLife
By: Laura Hughes
We always receive a quick response to…
We always receive a quick response to submitted claims. Any questions we have are answered quickly.
Insurer: Healthy Paws
By: customer
Enrolling was a simple process
Enrolling was a simple process. Hopefully, we won't need it anytime soon.
Insurer: Trupanion
By: Dirk
Website was easy to use
Website was easy to use. Received payment in a timely fashion. Received emails asking about Mina’s recovery.
Insurer: Healthy Paws
By: Marcia Drew
Great pet insurance
I have had this insurance for 14 years with two different dogs. They are very quick to reimburse medical bills. And the customer service is very helpful and pleasant to deal with. My only complaint is the rates go up 25% a year. It seems a little steep to me.
Insurer: Trupanion
By: Deborah
Bitter sweet rating
Bitter sweet rating, I have been with Embrace for quite a while now and have insured multiple pets through their assistance and recommended them for years! When talking to their staff they are always helpful and make sure my questions are answered. I have genuinely felt comfort knowing I had support when it came to my pets health. (Thank you Marisol!!!) Recently, however, I received a call from the company wanting to verify/discuss my account with an AI bot on the other line. Receiving that call honestly brings some concerns for me and distrust with the companies decisions now. I have a senior pet that is insured and after her passing I don’t know if I will consider re-insuring a future pet with the company. Again, the staff themselves have been absolutely amazing and always a pleasure to chat with but I’m unsure of the companies decision makers.
Insurer: Embrace
By: Fiona
Put three claims in for my cat and in…
Put three claims in for my cat and in less than a week my claims were approved and I was reimbursed what I was owed. Couldn’t be happier with MetLife pet insurance.
Insurer: MetLife
By: customer
Payment arrived.
We have not received our payment yet, however, I’m sure it takes a bit of time. Everyone I speak to is always helpful and polite. Our check arrived today. Very prompt. Thank you!
Insurer: Trupanion
By: Nancy Falcone
Claims process is easy and payments are…
Claims process is easy and payments are received within 2 or 3 days. I would make it 5 stars if they billed the clinic, directly, right at time of visit but Ive been quite satisfied overall. The monthly payments are more reasonable than other companies as well
Insurer: Spot Canada
By: Heather
IT WAS SUCH A GREAT EXPERIENCE!!!!
IT WAS SUCH A GREAT EXPERIENCE!!!!
Insurer: MetLife
By: Cyndi J.