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I send in all what my vet gives me
I send in all what my vet gives me. I have had to call claims 4or 5 times received no money from the start of my policy 7/1/2023. I finally receive 2 checks in Dec..now I am told the need something else before they can finish a claim. I spent $20.00 faxing you everything I have.
Insurer: Pets Best
By: Wendy Belcher
I don’t feel the claims are thoroughly reviewed and researched before determining denials …
I don’t feel the claims are thoroughly investigated! It’s amazing how when there is no reimbursement the claims happen quickly! However when there is a more complicated scenario it takes longer to even begin the claim process. They ask when we submit the info to further elaborate but then that information is NEVER read!!!! I explained my dog had a collision with my other one and knocked her front tooth loose. I was concerned so I wanted it removed right away. In addition my dog from 1-2 years ago had another tooth that was fractured but due to financial hardships didn’t have the funds to have immediately extracted. The vet understood and said unless she has complications it can remain. We were planning on doing this in 2024 but when she collided with our other dog we decided to gave both teeth extracted at once. Well the claims was denied bc they ASSUMED it was periodontal disease which she never had. They were were fractured one from excessive chewing on something she shouldn’t have gotten and another bc of a face on collision with our other dog who is bigger while they were playing. This has happened more than once and it’s extremely infuriating when you pay high premiums. Already over 4 wks and will need to wait longer on a $700 claim.
Insurer: Pets Best
By: Pebbles R
Fast repayment but they increased the…
Fast repayment but they increased the monthly premium by $20 after one year. If they do that each year, will not be able to afford
Insurer: Figo
By: Jessica Smith
Allergy coverage
I wasn't aware that they didn't cover allergies. That is a stupid policy!
Insurer: Spot
By: Kari V
Quick responses
Quick responses. Love the service
Insurer: Spot
By: lily shie
We are very thankful for Fetch and the…
We are very thankful for Fetch and the services they provide. Without them, we would have not been able to treat our dogs cancer. We are thankful for their kindness and empathy. I will always be an advocate of Fetch and pet insurance.
Insurer: Fetch
By: Michelle C
Fetch has been helpful and has…been helpful
Fetch has been helpful and has reimbursed me. Let’s see how they do with spay, mare surgery and microchip trio! Big bill coming.
Insurer: Fetch
By: joni brunkow
Really helpful
They were really helpful, it took awhile because they were so busy but they were still actively trying and didnt forget about us.
Insurer: Prudent Pet
By: Maia StewartZachary Edwards
Great experience
Great experience. Claim process is very easy.we have been with Embrace for years.
Insurer: Embrace
By: agnieszkayahoo.com
Petsplusus
Very efficient, quick claim service.
Insurer: Pets Plus Us
By: Zuleikhaa