154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 16, 2023

Thank you Spot Pet

Thank you Spot Pet ! Nova and I love being able to go to the vet knowing Spot Pet will help take care of our bills . Nova was able to get her needed vaccines and tests she needs as a puppy . Highly recommended

Insurer: Spot

By: Jazmine Gonzalez

December 16, 2023

Excellent customer service

Excellent customer service. Caring and competent staff. When my dog needed emergency surgery they were there every step of the way. And operators are available 24/7 to help with any questions.

Insurer: Trupanion

By: anitra

December 16, 2023

Great Company for Pet Insurance!

From day 1, MetLife has exceeded my expectations. All of my experiences have been seamless and easy. I highly recommend MetLife!

Insurer: MetLife

By: Sandra

Useful
December 16, 2023

Horribly Long Delay for Reimbursement

Horrible! If you do not have pet insurance yet, I’d research before you go with Trupanion. It took me a month to get my reimbursement - after having to contact Trupanion 5x to get it. I kept getting passed off to various customer service reps and consistently bounced around. Everyone pointing fingers as to why it took so long. If I could give zero stars I would.

Insurer: Trupanion Canada

By: David Smith

Verified December 16, 2023

The process of turning in a claim is…

The process of turning in a claim is easy. So far so good with SPOT insurance.

Insurer: Spot

By: Marilyn

Verified December 16, 2023

We just got a puppy

We just got a puppy, we chose to acquire pet insurance with a wellness plan. Spot gave us the most bang for our buck. We recently submitted our first claim and it was handled in a very timely manner. Thank you SPOT for caring!!

Insurer: Spot

By: Theresa Shindelbower

Verified December 16, 2023

Customer Service

Customer Service Alison Levi was the first person to pick up the phone when I called to compare trupanion to other pet insurance companies. She was kind, listened intently, answered all of my questions, and when I called to follow up the next week she was just as wonderful as before. She really made the whole process easy and even when I needed additional clarification she was so nice and broke everything down for me. The coverage plan I have is perfect for my new kitten and I know that of something happens I can breathe a little easier. There’s also an app which is great and I feel better knowing my new kitten is covered.

Insurer: Trupanion

By: Elizabeth

Verified December 16, 2023

They are absolutely the best group I…

They are absolutely the best group I could imagine. I’m so thank and fortunate that they worked so quickly!

Insurer: Spot

By: Jacklyn Delillo

Verified December 16, 2023

Quick Reimbursement

I submitted my claim through the app and it was processed quickly within a few days. All fees were reimbursed as advertised!

Insurer: Spot

By: Jessie

Verified December 16, 2023

Very Happy

We had an unexpected experience with one of our puppies. So far, Spot has been great, covered everything as expected for our policy. Easy to file a claim with quick response time.

Insurer: Spot

By: Karen O

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