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Thank you Spot Pet
Thank you Spot Pet ! Nova and I love being able to go to the vet knowing Spot Pet will help take care of our bills . Nova was able to get her needed vaccines and tests she needs as a puppy . Highly recommended
Insurer: Spot
By: Jazmine Gonzalez
Excellent customer service
Excellent customer service. Caring and competent staff. When my dog needed emergency surgery they were there every step of the way. And operators are available 24/7 to help with any questions.
Insurer: Trupanion
By: anitra
Great Company for Pet Insurance!
From day 1, MetLife has exceeded my expectations. All of my experiences have been seamless and easy. I highly recommend MetLife!
Insurer: MetLife
By: Sandra
Horribly Long Delay for Reimbursement
Horrible! If you do not have pet insurance yet, I’d research before you go with Trupanion. It took me a month to get my reimbursement - after having to contact Trupanion 5x to get it. I kept getting passed off to various customer service reps and consistently bounced around. Everyone pointing fingers as to why it took so long. If I could give zero stars I would.
Insurer: Trupanion Canada
By: David Smith
The process of turning in a claim is…
The process of turning in a claim is easy. So far so good with SPOT insurance.
Insurer: Spot
By: Marilyn
We just got a puppy
We just got a puppy, we chose to acquire pet insurance with a wellness plan. Spot gave us the most bang for our buck. We recently submitted our first claim and it was handled in a very timely manner. Thank you SPOT for caring!!
Insurer: Spot
By: Theresa Shindelbower
Customer Service
Customer Service Alison Levi was the first person to pick up the phone when I called to compare trupanion to other pet insurance companies. She was kind, listened intently, answered all of my questions, and when I called to follow up the next week she was just as wonderful as before. She really made the whole process easy and even when I needed additional clarification she was so nice and broke everything down for me. The coverage plan I have is perfect for my new kitten and I know that of something happens I can breathe a little easier. There’s also an app which is great and I feel better knowing my new kitten is covered.
Insurer: Trupanion
By: Elizabeth
They are absolutely the best group I…
They are absolutely the best group I could imagine. I’m so thank and fortunate that they worked so quickly!
Insurer: Spot
By: Jacklyn Delillo
Quick Reimbursement
I submitted my claim through the app and it was processed quickly within a few days. All fees were reimbursed as advertised!
Insurer: Spot
By: Jessie
Very Happy
We had an unexpected experience with one of our puppies. So far, Spot has been great, covered everything as expected for our policy. Easy to file a claim with quick response time.
Insurer: Spot
By: Karen O