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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service
Excellent customer service. Although I have not needed to use insurance I feel I have the right plan for my baby. Customer service representative explained my plan and any add on details if needed. Will definitely recommend.
Insurer: Prudent Pet
By: melody.smothersgmail.com
I am very happy with Spot insurance
I am very happy with Spot insurance. My cat became very sick unexpectedly. Her bill was pretty high. I can appreciate the refund from Spot. This insurance is worth having.
Insurer: Spot
By: Jaretta Lindsey
Thank you!
I am glad that I took a chance with you all. You guys have been amazing and helped through hard time.
Insurer: MetLife
By: customer
Sincere interest with my pet
Sincere interest with my pet. Quick reimbursements.
Insurer: Healthy Paws
By: Wendy Rosen
Frustrated
I have been working with you guys to get a claim paid for over a month now. Everytime you requested additional information, I responded with that information far within the allotted time given, yet you still denied the claim for not responding to your request. So Frustrating. Now over a month later I am still trying to get the claim reviewed. Not the best experience.
Insurer: MetLife
By: Mike M
Great service
Efficient service most of the time. Easy to work with App for claims. Never have to argue for a claim. Trustworthy!
Insurer: Pets Best
By: NN
Purchased Health Insurance When Sierra was a puppy
I purchased health insurance for my beagle puppy, Sierra, when we got her. I did this because I wanted to be sure that her potential ailments when she was older would be covered. I never thought she would be having major problems when she was only four and a half years old! Healthy Paws was wonderful about covering the expenses for various tests that she had to have and never questioned the Vet's recommendations for these tests. They have always promptly paid for these tests. She is now hopefully going to recover and be back to her normal perky self.
Insurer: Healthy Paws
By: KATHRYN WINTHROP
MetLife has been nothing but a top…
MetLife has been nothing but a top notch Insurance for my boy Romeo, his insurance is 100% better then my insurance coverage! Lol Ty MetLife for always going the extra mile for my boy !
Insurer: MetLife
By: Richard Tommasi
Tux - Healthy Paws Invaluable
Healthy Paws has been invaluable to us. We have had our policy for over 10 years and rarely needed it until this year. Our baby, Tux, a wonderful, loving, beautiful lab mix has had a rough last few months. He was hospitalized in July with aspiration pneumonia and recovered wonderfully. Healthy Paws did not hesitate in paying out claims well over $20,000. And recently he has had seizures which have resulted in many emergency vet visits and many medicines to help him. Again Healthy Paws has paid out claims we have submitted without hesitation. Eileen Kanganis 10-10-25
Insurer: Healthy Paws
By: Valued Customer
Easy, affordable and gives piece of mind
Easy to file claims, affordable, and has saved us hundreds of dollars. I finally feel so much less stress when it comes to our pets health. If there was an emergency, we could actually afford to care for our pets! Thank you for this service!
Insurer: MetLife
By: Ginger