154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Consistently denies the same claim I…
Consistently denies the same claim I submit every two months and requires following up with their terrible customer service multiple times.
Insurer: MetLife
By: customer
Obtaining a pet insurance plan is advantageous.
I am thrilled that MetLife insurance is effectively helping to lower our veterinarian bills. Marlee is my first dog with comprehensive wellness and emergency care insurance, and I can confidently say we should have made this decision years ago.
Insurer: MetLife
By: Coral
My claims are not being processed in a…
My claims are not being processed in a timely manner. A couple have been overlooked and when I follow up on the status I am unable to get an answer.
Insurer: MetLife
By: customer
Wow!!
Wow!!! You guys are amazing! Quick turnaround and actually providing reimbursement. Super seamless app and process.
Insurer: MetLife
By: customer
PET INSURANCE
Easy to send in claim.Quick reimbursement.
Insurer: MetLife
By: B Collings
Paid my claim right away
Paid my claim right away
Insurer: Trupanion
By: Dolores Wilson
MetLife Makes Caring for Chronically Ill Dogs Possible
MetLife has truly been a lifesaver for all of our dogs. I have two senior dogs with chronic illnesses, which can be incredibly expensive to manage. MetLife is the best decision I’ve ever made for myself and my three pups. Without it, I wouldn’t have been able to provide them with the best care. Managing chronic illnesses involves numerous specialist visits, expensive tests, treatments, medications and prescription diet and supplements, which easily add up to over $10K every year. But thanks to MetLife, we are in excellent hands—they genuinely help and support us every step of the way! I am extremely grateful to MetLife for their generosity and genuine care for my pups. Their customer support team is kind, patient, and caring. While the payment process can be a bit slow, they have never missed a claim.
Insurer: MetLife
By: Tiffanygal
Trupanion has always been there for us…
Trupanion has always been there for us AND so easy to work with. I cannot recommend enough!
Insurer: Trupanion
By: Lisa
Love MetLife's swift action!
Love MetLife's swift action!
Insurer: MetLife
By: customer
Satisfied
Claims take a couple weeks to process, but I'm very satisfied with my coverage and customer service.
Insurer: MetLife
By: James A