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Easy to make claims
Easy to make claims. The slowest part sometimes is my vet not sending medical records promptly. Otherwise super easy to deal with Spot. Always very helpful .
Insurer: Spot
By: Phil
When signed up for the policy & first use
When signed up for the policy, the representative was very helpful, friendly and shared the best options. We had our first vet visit, submitted the claim and it was processed in a very timely manner. It was paid just as the policy stated. Pleased with the decision to use Spot Pet Insurance.
Insurer: Spot
By: James Schneider
Don’t bother. Just save the monthly cost and pay out of pocket.
I would be better off just putting $55 every month in a separate account just in case I need it for my pet. I have found the accident/illness and separate wellness coverage to be utterly useless.
Insurer: Pets Best
By: Lee Rosen
It was easy to submit claims and…
It was easy to submit claims and navigate the website. Everyone I have spoken too is super friendly.
Insurer: Spot
By: Kelsey Lardner
Easy step by step claim submission
Easy step by step claim submission
Insurer: Embrace
By: Karen Fingar
Love that the Vet deals directly with…
Love that the Vet deals directly with Trupanion
Insurer: Trupanion
By: Sharon Giles
Quick response and great customer service!
Quick response and great customer service!
Insurer: Figo
By: Bruce Bell
Easy to enroll ,good coverage
Easy to enroll ,good coverage
Insurer: Trupanion
By: Chief
Not impressed by the timeline of events
I utilize the app and uploaded the after care notes, vet records and payment details within the same day and I am STILL waiting for my reimbursement after a month. Called twice to get a status update and even though the customer service was friendly, they only kept to the script without giving further details. My Vet was readily available to call the insurance company on behalf of us to try to help but customer service still said that it was their processing team that was behind schedule. I’m not impressed by the timeline and the additional funds they removed from the total amount I should receive back.
Insurer: Pets Best
By: Kelly
They got me through a tough holiday…
They got me through a tough holiday season when my dog had to have neutering AND had to go to the ER vet suddenly a week later! I was refunded within only a week of each submission! Thank you so much Spot!
Insurer: Spot
By: Marina Chaumet