154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 07, 2025

Just some math…

Paid $635 in vet fees for Spot to cover 80% of a $300 bill this year. Not sure if this was a good financial decision. Only keeping it in case there is some catastrophic incident like a urinary blockage again.

Insurer: Spot

By: Navita Khemraj

October 07, 2025

Aileen was so knowledgeable and gave me…

Aileen was so knowledgeable and gave me a great deal. She was patient and guided me with the right fit for my puppy's care.

Insurer: Fetch

By: Giselle Samson

October 07, 2025

Absolute worst customer service and…

Absolute worst customer service and company ever. I have never left a review before but I can't with this company and want to warn everyone to never use them!!! STAY AWAY!!! HUGE waste of money. Shop anywhere else or just put the $150 they're making you pay into a savings account for your dog/cat. You'll probably end up never using it and then just have a treat for yourself. Started paying for pet insurance for my dog as a puppy which started at $50. Today, they have upped it to $150 and I have never even used them. I have given them over $8,500 in the years I have had them and they just up your monthly payment whenever they want and if you want to pay a lower one, they only offer one choice which is, they will make you pay a higher deductible to lower your monthly so it's not really helping at all. Please please please go anywhere else to get pet insurance or again, just put it into a savings so companies like this can't screw you over.

Insurer: Trupanion

By: Kimberly

Verified October 07, 2025

Triupanion team is so helpful and…

Triupanion team is so helpful and understanding! Would recommend them to all!

Insurer: Trupanion

By: customer

October 07, 2025

First claim

File my first claim after my puppy visit. Easy, and rapid response payment within 5-7 days. Thank you!

Insurer: Pets Best

Veterinarian: Partners Animal Hospital NoDa

By: Joanne

Useful
October 07, 2025

Great company

Easy to use app and straight forward claim process

Insurer: Embrace

By: Nas-T

October 07, 2025

Incredible Customer Service!

I had the pleasure of working with Carla Stevens which was an incredibly easy and informative experience! She was so patient with me on the phone as I asked a million questions in preparation for our puppy's arrival and has since been extremely communicative via email any time I've had follow up questions. She really makes me feel like I'm always talking to real people who care about my pet and not just a big company!

Insurer: Fetch

By: customer

Verified October 07, 2025

Healthy Pups!

We have two dogs covered by MetLife and have never had a problem with a claim. The coverage offered is excellent, communication is quick and thorough, and reimbursement is no problem. Having MetLife for our dogs helps ensure that they are cared for in the best possible way. Our pup's health and wellness is very important to us!

Insurer: MetLife

By: Kristen

October 07, 2025

The claims process is easy and…

The claims process is easy and straightforward through the site. Payment was turned around within a week, and customer service was super helpful with questions. They are definitely more expensive which is my only issue. When prices rose this year I had to raise my deductible to afford insurance.

Insurer: Embrace

By: customer

October 07, 2025

Embrace makes giving the best care to…

Embrace makes giving the best care to my fur babies easy!

Insurer: Embrace

By: MCNIERNEY/PATRICK ALBERT

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