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Speedy reimbursements!
The process was very fast - and exactly as described in the policy - thank you!
Insurer: Spot
By: PAULA
I have been battling with the company…
I have been battling with the company to be reimbursed for a groin tumor removed from my dog’s thigh. They denied it because they said it was the same as the anal skin tag diagnosed 2 years ago. I do not get return calls, I am passed from person to person and left on hold endlessly. I have provided a photo from the vet clearly showing the surgical site and stitches, along with the skin tag that is still there on a different part of the body. It is bad enough to have your dog diagnosed with cancer, but to fight for the proper reimbursement is so frustrating and upsetting.
Insurer: Embrace
By: Leanne Russo
Our Irish Doodle
Our Irish Doodle, Ruby Rose, just celebrated her first birthday yesterday! We have thoroughly appreciated the peace of mind that comes from our policy with MetLife Pets. After having a separate pet insurance policy for a previous pet with a different insurer, we are especially thankful for the well-pet coverage to ensure our furry-girl stays happy and healthy!
Insurer: MetLife
By: Chad & Kimberly
Premium renewals doubled in one year
They are fairly swift at reimbursing claims. What bothered me was that they increased my premium by almost $100. I called to let them know that this was highly inappropriate business. The representative was not helpful. I’m asked to speak to someone else. The most they were willing to do is deduct $25 and the coverage would go from 90%/10% 80%/20%. I dread what will happen at this year’s renewal.
Insurer: MetLife
By: customer
Better off self-insuring
Slow, covered half of procedure. Better off self-insuring given premiums to benefit.
Insurer: Pets Best
By: Jay F
MetLife Pet has been a life saver for our rescue and us.
MetLife Pet has been a life saver for our rescue and us. The Customer Service Representatives are always friendly and helpful. I can’t say enough about how seamless it is filing a claim. I have recommended the insurance to our Veterinarian and anyone I talk to about the Company and insurance. Please continue with the excellent service.
Insurer: MetLife
By: Rick
Keeping Charlie happy and healthy!
MetLife has been incredible with every claim and question I have had for my cat Charlie. Thanks to MetLife I have been able to keep Charlie happy and healthy. He has a very specific diet and medications that without MetLife we could not afford. Thank you MetLife!
Insurer: MetLife
By: Nadia
Easy and pleasant experience!
Easy and pleasant experience with Rebecca. She was so patient, calm, friendly and helpful in helping me navigate the different pet insurance options for my kitties. She is the best!
Insurer: Prudent Pet
By: Jan