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Efficient Handling of Claim
Easy online claim filing, good claim status communications and timely claim processing & payment
Insurer: MetLife
By: customer
Exceptionally easy to input claims
Exceptionally easy to input claims. Usually quick reimbursements
Insurer: Healthy Paws
By: CTK
You can depend on Trupanion!
Our Vet turned in our information during checkout. The quickness in which you contacted us was amazing, with living in a world that likes to says "we will get back to you". Thank you for processing our claim so quickly and thank you yet again. After heart x-rays of our dog were taken, having the refund was really appreciated. You're the best!
Insurer: Trupanion
By: Kathie
Love MetLife
Love MetLife, I'm so happy I purchased it when I bought my dog Fenway last October. I bought another puppy in August and got insurance for her also. Unfortunately I lost my 13 year old Puggle also in August. It cost over $2000 for that last evening of her life in the ER. Pet insurance wasn't a thing then. Every time I get a check, I'm amazed!
Insurer: MetLife
By: Sue O.
All submissions have been easy to…
All submissions have been easy to complete and file.
Insurer: Spot
By: CinQ
Wow factor
So far so good. Xena first exam has been covered and her flea medication. The processing was simple and I wasn’t asked for all this paperwork. The processing was easy and straightforward. I finally feel like I have a company that will actually be there for Xena.
Insurer: MetLife
By: Patrick B
Rebecca patiently took like 45 minutes…
Rebecca patiently took like 45 minutes to explain options that I can afford, now that I have four cats. Every person I talked to so far in this company sounded like they could be my neighbor, the experience is one I would recommend. Rebecca is a sweetheart!
Insurer: Prudent Pet
By: whereswaldo
RUN THE OTHER WAY
RUN THE OTHER WAY. They don’t cover medications, they are incredibly difficult to get ahold of you have to be transferred 3-5 times and repeat the same story over and over until they can finally connect you to someone who can ~maybe~ help and then they deny your claim anyway. Confirmed that my coverage would take over for a different plan without a lapse and then when my dog had and accident and jumped and tore a ligament… oh well the waiting period for that SPECIFIC issue is longer so we can’t do anything about it. If i could give negative stars I would. Save yourself the trouble and just light your money on fire instead.
Insurer: Trupanion
By: Madi
Awesome test experience!
It was great as a test review.
Insurer: MetLife
By: David Review
The app was easy to use
The app was easy to use, simply upload the required docs and submit. MetLife sends an email receipt and got back to me via email in no more than 5 days or so and the deposit was immediately sent to my account.
Insurer: MetLife
By: Allison