Worst insurance provider
They are incredibly difficult to work with. There customer service can’t answer questions about my coverage despite buying insurance before I got my dog as a pup. They use a script that’s no different than speaking with a chatbot or an automated voice recording. When you submit a claim they keep asking for more information such as the entire medical history of my dog from his vet every time. Then after submitting what I was given by the vet they still say it’s not enough details. Why don’t they just allow vets to easily submit the claims so they can work with them directly to get the information they need. I would advise anyone looking to get insurance from them to reconsider because at the end of the day you’ll spend more time going back and forth than the cost of any claim.
- INSURER:
Fetch
- POSTED: 12/28/2022
- BY: Ally
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Healthy Paws Best Pet Insurance
I have had my pet’s medical insured though Healthy Paws since she was a puppy and it has come in handy when you least expect an emergency to occur. My pet h had accidentally eaten a medication pill that dropped on the floor. I took her to the ER where they monitored her heart and set up an IV to remove the toxicity in her body. They observed her overnight at the hospital. Of course the cost was great but, Healthy Paws was able to process the claim within 3 days and made my financial burden less so that I was able to take good care of my pet. It is worth purchasing pet insurance as, you never will know when an accident will occur.
- INSURER:
Healthy Paws
- POSTED: 12/28/2022
- BY: Mary
- BREED: Mal-Shi
- AGE OF PET: 0 - 3
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Pip's Trupanion
The claims process was easy to follow. I was surprised that the examination fee was not included in the covered costs for an emergency, but overall, I was quite pleased with the process.
- INSURER:
Trupanion
- POSTED: 12/28/2022
- BY: Kathleen
- BREED:
- AGE OF PET: 0 - 3
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Very easy to deal with
My vet submitted the invoice and Trupanion sent me a confirmation that it was received
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Krypto
Dr's. and staff were very caring and professional about my puppy's care
- INSURER:
Trupanion
- POSTED: 12/28/2022
- BY: Jeanice
- BREED: Poodle-Miniature
- AGE OF PET: 0 - 3
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Excellent service
Excellent service and took time to explain the conditions.
- INSURER:
Trupanion Canada
- POSTED: 12/28/2022
- BY: Arlene
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Quick response great service.
Quick response, great service.
- INSURER:
Trupanion
- POSTED: 12/28/2022
- BY: Anthony
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Because I had good service
Because I had good service
- INSURER:
Trupanion
- POSTED: 12/28/2022
- BY: Leon
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Trupanion is on your side!
I was very surprised and happy with how quickly my claims were processed, considering one came through late Christmas eve
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Midnight's claim
I submitted my invoice and was E-Mailed within a couple of minutes letting me know that it's been looked at
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