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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Ease of use
Very simple process, extremely rapid response to our first claim
Insurer: MetLife
By: Giorgio Guarnieri
We adopted our pup from a rescue
We adopted our pup from a rescue. It was the rescue that suggested MetLife. Unfortunately our puppy has severe food alertness - Fortunately we have MetLife. We’ve never been challenged on a claim, and the process couldn’t be easier.
Insurer: MetLife
By: BF-Theo
Slow Claim Processing
i"m still waiting for completion of my claim from 10/1
Insurer: MetLife
By: RICH HOFFMAN
Great experience
Great experience. Everything processed fast.
Insurer: MetLife
By: J S
Very good insurance company
Very good insurance company. So far, in my two years with you, you’ve honored your word, provided excellent coverage for my beautiful boy and make submitting claims very easy. I appreciate MetLife.
Insurer: MetLife
By: Stefanie
Easy to submit claims
Easy to submit claims. Quickly reviewed and processed. Excellent insurance!
Insurer: MetLife
By: Robert Garr
Always quick to pay claims.
Always quick to pay claims.
Insurer: Trupanion
By: Rachel
I am so impressed with the pet…
I am so impressed with the pet insurance program through MetLife. It has saved me a significant amount of money and the claims are processed quickly and efficiently. Typically; I am reimbursed within 2 weeks or sooner! So glad I have this benefit for my cats!!
Insurer: MetLife
By: customer
They are taking months to pay claims…
They are taking months to pay claims and when I call customer service I get a different story every time
Insurer: MetLife
By: Alison Wallace