154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 13, 2024

Everyone was so helpful and courteous

Everyone was so helpful and courteous. I had to cancel initially because my husband’s company uses MetLife. Once we did the pros and cons; I instantly called back to keep my enrollment. The fact that our vet uses Trupanion is a plus. I sincerely hope your company continues to be a diligent, professional and dedicated to customers going forward. The help of the representatives and agents was much appreciated. I was however disappointed that I had to pay the enrollment fee twice. Especially when it was less than 24 hours that I cancelled and then enrolled again.

Insurer: Trupanion

By: Mrs Carolene Smith

January 13, 2024

Pets best? More like pets waste of time!

I got my insurance last year when I got my puppy thinking it was going to be looking out for her and have her set up for anything that was to come our way. First time making a claim I was denied (okay cool) but I was given a "see benefits" instead a reason? You can't give me a short reason? I file a claim and it takes months, with only a single email here and there saying "sorry for the inconvenience" you can't communicate what's taking so long? High volume/high claimes/the weather etc something other than sorry? I've made 4 different claims and I have yet to see a check that was made out to me. There is zero incentive for being a member. You just pay 65 bucks for the "best" insurance and it's a complete waste of my money,time and efforts. Good luck trying to speak to a human you'll be on the phone forever and thet will just tell you to "see your benefits" than have it explained to you. Look I get it I can see my benefits but I would like it explained further by someone who is knowledgeable in the insurance industry but I just have to figure it out on my own.

Insurer: Pets Best

By: Marisol

Useful
Latest 1 comments
Posted: | By: Jay Kerner

Parallels my experience

Verified January 13, 2024

The lady I spoke with was very…

The lady I spoke with was very informative. She answered all my question and helped me make the best decision for my Pug

Insurer: Trupanion

By: Harriett Weekley

January 13, 2024

Amazing services

Amazing services! when i call they answer right away! and they do claims very fast.

Insurer: Embrace

By: Sophia Torres-Quinones

January 13, 2024

Josh was very informative and answered…

Josh was very informative and answered all of our question's and then some! We look forward to an on going relationship wit Fetch! Thanks Josh!

Insurer: Fetch

By: Eric Bratthauer

Verified January 13, 2024

Don’t be in the vet office yet

Don’t be in the vet office yet

Insurer: ASPCA

By: Carmen Lugo

Verified January 13, 2024

Did a good job explaining everything

Did a good job explaining everything, and the product is very straightforward. My only complaint is that the price seems high,at least to me. I suppose high to one person is low to another.

Insurer: Trupanion

By: Alex

Verified January 13, 2024

Customer Service was Great.

Customer Service was Great.

Insurer: Prudent Pet

By: VIC

Verified January 13, 2024

Best pet insurance ever customer…

When you call for an issue customer service is very friendly. This was the best decision I made when I took my Coco to the vet. It was very easy to file my claim receive my refund back in no time definitely a good insurance for pet owners I would recommend anyone to get it

Insurer: Spot

By: Teresa Parham

Verified January 13, 2024

Great fast food experience with getting…

Great fast food experience with getting insurance. The policy sounds good and will be nice to cover any unexpected problems. Good price also

Insurer: Trupanion

By: Joe

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