154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 14, 2024

Seems like they are ready to take your…

Seems like they are ready to take your money, but slow to respond... Pumpkin was way more responsive ( within 24 hours of submitting a claim ).. All mine are pending. Possible like all insurance, not worth it..

Insurer: ASPCA

By: Donald

Verified January 14, 2024

I got you for my new puppy because when…

I got you for my new puppy because when Boomer had his cancer you guys are great with paying his bills so I got the new puppy after he passed away

Insurer: Trupanion

By: Marie lippincott

January 14, 2024

I am currently shopping for pet…

I am currently shopping for pet insurance. I have not decided on any company yet. As I have been reading the reviews I have noticed alot of cookie cutter responses from said insurer to the customers which have found it to b a bad experience paying Embrace for policies. These are hard working Americans who are just trying to love their pets properly and for a company to steal these people's money taking advantage of the love they have for members of the family is despicable. It almost sounds like alot of the "reviews" that are favorable are AI produced. Shame on you!!!! We hope you slide down a pole of razors into a pool of alcohol. We hope it hurts when you poop.

Insurer: Embrace

By: Jeremiah Harvan

January 14, 2024

Ease of submitting claims.

Ease of submitting claims.

Insurer: Embrace

By: Mary Jane Anderson

January 14, 2024

Always great, fast service

It is stressful enough when your pup is sick, but ASPCA takes the concern out of submitting claims by the very user friendly website. They also reply with the final review and decision on your claim quickly. They are always fair which takes the financial stress out of the process as well.

Insurer: ASPCA

Veterinarian: madison animal hospital

By: Thor

Useful
Verified January 13, 2024

super easy and quick refund

super easy and quick refund

Insurer: Spot

By: Phoebe Oakes

January 13, 2024

Easy and quick

Easy and quick

Insurer: Embrace

By: Jorge Padua

Verified January 13, 2024

I had a problem submitting a claim

I had a problem submitting a claim, and it told me to call. I called and they said to leave a message and they would get back to me. They did not. And it’s not the first time where they’ve asked you to leave a message and they don’t call you back. Submitting claims is confusing and it doesn’t give you full information. I received a reply on this site about calling them. I called. I got put on hold for at least 10 minutes so I hung up. I called back. I got an explanation on my benefits however, I did not get an explanation as to why no one ever calls back. The excuse was there was a holiday. That was only one of the four days. I have another call into them right now to speak to a supervisor. They need to make changes to their customer service.

Insurer: Figo

By: Unhappy

Verified January 13, 2024

it is nice to submit a claim and get…

it is nice to submit a claim and get quickly reimbursed. Have had no problem since using Spot.

Insurer: Spot

By: Fred Rue

January 13, 2024

Rip off!

Seems PetsBest will do everything they can, including over-riding vet documentation, NOT to pay on a claim.

Insurer: Pets Best

By: Joanne B

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