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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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VGreat insurance
VGreat insurance , Customer Service is very good and how easy it is to process a laim
Insurer: Spot
By: Frank Bogucki
Fetch is there for my Frenchie
I'm a first time dog owner. I have a French Bulldog, and because you never know what's around the corner with these joyous little clowns, you got to have pet insurance. Fetch is always there for me when I have a vet bill, especially for an emergency room visit. I look forward to Fetch's upcoming roll out that will cover Wellness Visits and Preventative Care. I also want to add that using the mobile app to submit claims is easy. I receive frequent updates on the status of my claims, including submitted, under review, and approved with payments made via direct deposit.
Insurer: Fetch
By: Carrie Smaha
Embrace Pet Insurance is reliable
Embrace Pet Insurance is reliable, making it easy to submit your claims to them.
Insurer: Embrace
By: Marcia Outten-Robinson
Great help for procedure prior to med use
This claim was for a procedure done prior other medical procedures our vet had recommended. The vet's office wanted to make sure our cat's heart could manage the effects of anesthetic used during the procedures. We appreciate the thoroughness of the review of the claims department personnel.
The best customer service
Everyone I’ve spoken to has been nice and helpful they just take a long time to process claims as it’s been over a month.
Insurer: Embrace
By: Abby Barrett
I did search many plans and ASPCA hoas…
I did search many plants and ASPCA hoas the best options for me, and the process was smooth and fast to sign up.
Insurer: ASPCA
By: Jose Aldana
Shih Tzu Twins
My veterinarian recommended Trupanion for our Shih Tzu twins, Axel and Eli. We received a 30 day free offer and I was able to sign up Axel with the link but not Eli. I had to sign him up separately and did not receive the free 30 day trial offer. I called the number provided for assistance and had to wait an excessive time period before talking with customer service. I will wait to see if the billing amount is correct before I make my final decision to retain this health insurance for our boys. I do not believe it will be correct. Thus far, I am not impressed with your sign up portal, customer service or billing quotes. Time will tell if my experience thus far is a true reflection of your company Respectfully, Linda Reddington
Insurer: Trupanion
By: Linda Reddington
Ease of signing up and representative was amazing
Carmen walked me through the policy plan and was very patient while answering all my questions and concerns. Having such representatives really helps the customer make the correct choices. The policy looks great, went for the 90% back, unlimited, $250 deductible option. Signed up today and I hope the pup stays in good health always.
Insurer: Prudent Pet
By: NIKHIL MORE