219,884+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,884 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,869 reviews

4.9
Healthy Paws

11,195 reviews

4.9
Fetch

5,600 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,034 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 03, 2023

I have insured my dogs with Fetch…

I have insured my dogs with Fetch formerly PetPlan since 2009. I currently have four dogs covered. I like being able to choose the deductible and amount of insurance. Customer service is great.

Insurer: Fetch

By: Susan Silverman

January 03, 2023

essential for caring for our dog

Pets Best has been essential for caring or our dog and given us such peace of mind in crises. My dog went to the ER on Saturday and our claim was processed within just a few days. We're very happy we chose them.

Insurer: Pets Best

By: Liz

January 03, 2023

getting started was easy

I just filed my first claim. I can't give five stars yet because I don't know how the claim will go. Getting set up with them was easy and the agent on the phone was very helpful. I never had pet insurance before. My last dog got a little expensive, so I hope this helps in the long run.

Insurer: MetLife

By: Dean

Useful
Verified January 03, 2023

After breaking his upper canine tooth

After breaking his upper canine tooth, my 2 year old Aussiedoodle required a root canal and cap placement. My insurance app made the filing process easy, and the Company feedback was exemplary.

Insurer: Healthy Paws

By: Roger Meyer

January 03, 2023

We had an emergency visit with an…

We had an emergency visit with an emergency vet & Pets Best covered everything as outlined in the policy - I would highly recommend them!!

Insurer: Pets Best

By: Kelly Smith

Verified January 03, 2023

The ease of submitting claims was…

The ease of submitting claims was wonderful. And the comfort of knowing I have a backup in case of emergency puts my mind to ease.

Insurer: Pumpkin

By: Barbara Farias

Verified January 03, 2023

great payment....we have other claims

great payment....we have other claims. I need to call on the outstanding ones!

Insurer: Embrace

By: Connie

Verified January 03, 2023

Quick claims

Claim process is quite simple and was pretty quick. It went to my account in a few days. No hassle. I was skeptical first but now I'm completely relaxed because it's genuine. Thank you. I would hesitate to recommend to other pretty owners and share my positive experience.

Insurer: PHI Direct

By: Raymond

Useful
Verified January 03, 2023

Good online support

The claims was very easy and I didn't wait to get the cheque. I was very pleased with the online service. I will highly recommend PHI Direct.

Insurer: PHI Direct

By: Eric

Useful
Verified January 03, 2023

Outstanding customer care, Mallory was very helpful

Have yet to make a claim, but great experience with help from the contact center. Very short time to pickup call. Working with Mallory to resolve a mysterious missed payment issue (not a euphemism for me screwing up - the card on file has worked for Furkin, worked for everything else this month, nowhere near card limit). I never felt rushed; she worked with me to diagnose possible causes, we chose one option but since payments run nightly she committed to following up next day. Friendly, warm, interested in my pet, but also professional, efficient, knowing the limits of what she can and can’t solve, and taking personal ownership of the outcome. Bonus: she let me know she stopped the call recording during discussion of credit card info. Outstanding customer care.

Insurer: Furkin

By: Jess

Useful

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