219,884+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,884 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
219,884 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,869 reviews
11,195 reviews
5,600 reviews
55,032 reviews
15,034 reviews
Category with most reviews
This chart shows the distribution of review categories.
Just normal insurance
It takes 15-20 days to process claims, normally. I had to wait even longer. My vet was sending the docs but they kept saying they didn't have them. At one point they couldn't review it because an invoice had two dates on it, on for a Rx pick up and one for a B12 shot but then after I called they decided it was okay and they could process. After all the back and forth they decided a high lab mark was enough for pre-existing and I basically spent hours on the phone and chat to not have any coverage anyway. I'm still waiting on my second dog because they can't read the medical history. It's a huge pain. I will keep the insurance for my second dog for emergencies. If I were to go back I would request reviews of the records before I do any claims so I wouldn't waste money on premiums. Overall, people are nice enough but at the end of the day it's just like other insurance companies out there.
Insurer: Embrace
By: JB
The sign up was easy but I haven't used…
The sign up was easy but I haven't used it yet.
Insurer: ASPCA
By: KSmith
What's important for my pets
Quick and easy to get information needed to make a decision.
Insurer: Spot
By: Beverly Watkins Watkins
Ease of use with clear instructions.
Ease of use with clear instructions.
Insurer: ASPCA
By: Sharon R
Zane insurance
I am happy with my experience easy to use easy to read the size of the print is easier for a low vision person
Insurer: ASPCA
By: Korey Rhoten
Outstanding Provider
Healthy Paws has been a wonderful add-on for my beloved Redbone Coonhound. Filing claims is easy, communication regarding the status of the claim is timely and reimbursements are prompt and well-explained. I am extremely happy with my choice of pet insurance.
Insurer: Healthy Paws
By: Rebecca
The communication by Fetch is awesome
The communication by Fetch is awesome. I never have to remember to follow up with submitted claims they email/text in a timely manner so you know what stage your claim is in. Their App is useful and easy to navigate. They are good payers and I appreciate this since my dog has had issues lately and I do not hesitate to get her the treatment she needs since I know she is covered.
Insurer: Fetch
By: Tiffany123
Beware: don't play around with your policy
I went online to see what adding another driver to my plan would do to my premiums. Before I had a chance to approve the changes officially, Sonnet cancelled my insurance altogether because I accidentally input the wrong licence number for the new driver. To fix this, I was told I had to request a driving abstract from the government for the other driver and send it to their underwriting department. Turns out an abstract costs money! When I said paying out-of-pocket to rectify a mistake that I hadn't even accepted online was wild, I was basically encouraged to get coverage from another company as this was the only way to avoid the abstract fee. Beyond frustrating, so beware: don't play around with your policy online if you're prone to typing in numbers wrong! As an aside, I've so far received three quotes from other insurers that are significantly cheaper than my Sonnet premiums.
Insurer: Sonnet
By: Emma
Real people answering emails.
Real people answering emails. Fast and courteous communication.
Insurer: Pumpkin
By: customer
Fast customer service response
Fast customer service response, communication is excellent
Insurer: Pumpkin
By: customer